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Summary
Skills
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Education
Overview
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LISAMARIE GALLOWAY

Magrath,AB

Summary

Strong leader and problem-solver dedicated to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.. Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision in the fashion industry Detail-oriented merchandising professional with effective visual displays to bring value to the store. Strong passion for utilizing consumer behavior expertise and knowledge of color theory to create captivating visual displays.

Skills

  • Customer Service
  • Sales goal oriented
  • Problem-Solving
  • Marketing
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Customer Relations
  • Merchandising Plan Creation
  • Display Building
  • Marketing Knowledge
  • In-Store Event Promotion
  • Interior and Exterior Displays
  • Window Displays
  • Sales Expertise
  • Visual Merchandising

Work History

Pet Trainer/Sales Associate

Petsmart
05.2022 - Current
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Engaged with customers to build rapport and loyalty.
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Increased sales goals for pet training by 35%
    • Trained new personnel regarding company operations, policies and services.
    • Solved customer challenges by offering relevant products and services.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Generated new sales leads to achieve and exceed monthly sales goals.
    • Increased revenue with strategic upselling of products and services to existing customers.
    • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.

Administrative Assistant/Property Manager

Re/Max Realty
01.2007 - 01.2009
    • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
    • Completed final move-out walk-throughs with tenants to identify required repairs.
    • Kept accurate records of all resident and tenant correspondence.
    • Followed up on delinquent tenants and coordinated collection procedures.
    • Responsible for 15 housing units over different locations
    • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Sales Associate /Assistant Manager

Things Engraved
01.2002 - 01.2006
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Diploma - Fashion Marketing and Management

Fanshawe College
London, ON
2021

Overview

22
22
years of professional experience

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LISAMARIE GALLOWAY