Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Hanf

Yarmouth,NS

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at CIBC and other leading companies. Excelled in managing client issues and streamlining operations, demonstrating exceptional adaptability and active listening skills. Achieved a balanced cash drawer with 100% accuracy, showcasing meticulous attention to detail and financial acumen.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

CIBC
06.2017 - Current
  • Helping client with their everyday banking,paying bills, withdraws, deposits, booking appointments, investigating client issues.
  • Have my own cash draw that i balance at the end of each shift.
  • I cover the head teller when she is out. Having control over the branch cash and keeping it balanced.
  • Receiving and shipping cash out or in.
  • Emptying and filling the ATM's weekly.
  • Work on estate and POA.

Cashier

Winner
03.2015 - 01.2016
  • Operated cash register for cash, returned.
  • Worked in the wearhouse, keep inventory, put out stock, worked on the sales floor.
  • Balanced the cash registers tills, and safe everyday

Sales Associate

Zellers
06.2006 - 01.2008
  • Maintain my department and prepare for sale.
  • Stock shelf's as per plan-o-grams.
  • Worked in the Jewelry department.

Sales Associate

Shoppers Drug Mart
05.2005 - 10.2006
  • Process transactions, sold lotto tickets, maintained the department, stocked the shelfs

Education

High School Diploma -

NSCC
Yarmouth, NS
06-2014

Skills

  • Customer service
  • Problem-solving
  • Active listening
  • Adaptability and flexibility

Timeline

Customer Service Representative

CIBC
06.2017 - Current

Cashier

Winner
03.2015 - 01.2016

Sales Associate

Zellers
06.2006 - 01.2008

Sales Associate

Shoppers Drug Mart
05.2005 - 10.2006

High School Diploma -

NSCC

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Lisa Hanf