- Crafting and DIY Projects
- Knitting and Crocheting
- Watching Movies and TV Shows
- Music
- Gardening
Lisa C Roux
Langley,BC
Summary
Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating patient appointments, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using lab office software and communication tools, always ready to support team goals and respond to changing needs.
Overview
19
19
years of professional experience
Work History
Administration Clerk Dental Lab
Ocean Ceramics Ltd.
05.2022 - 03.2025
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Established and maintained standard office procedures.
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Promptly received and forwarded approximately 25-30 min incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming mail and packages.
- Coordinated and scheduled patient appointments using Calendy.
Office/Payroll Administrator
Diverse Electric 2018 Ltd
05.2015 - 09.2020
- Performed general office duties
- Processed bi-weekly payroll duties for min 6 up to 70 employees
- Used Tel pay and T sheets programs
- Processed employees when hired or let go
- Accounts Payable
- Data entry of all invoices from suppliers into Quick books
- Paid monthly bills and expenses
- Reconciled Monthly statements
- Answered and made calls to suppliers and clients
- Accounts Receivable
- Helped with invoicing to clients
Store Merchandiser
Costco
08.2006 - 06.2013
- Priced, stocked and replenished merchandise according to merchandising layout
- Participated in inventory of merchandise
- Kept working area clean and organized
- Handled customer relation issues in a gracious manner in accordance with company policies
- Operated cash register for multiple types of transactions with accuracy
- Welcomed customers into the store and helped them locate items
- Mentored new employees when able
Education
No Degree - Administration Payroll & Accounting
CDI College
Surrey, BCDiploma -
Holy Trinity Regional High School
Hearts Content, NL06.1991
Skills
- Customer Oriented
- Personable
- Motivated Team Player
- Willingness to Learn
- Great telephone etiquette
- Organizational & planning skills
- Data entry proficiency
- Appointment scheduling
- Administrative tasks
- File organization
- Document scanning
Interests
Timeline
Administration Clerk Dental Lab
Ocean Ceramics Ltd.
05.2022 - 03.2025
Office/Payroll Administrator
Diverse Electric 2018 Ltd
05.2015 - 09.2020
Store Merchandiser
Costco
08.2006 - 06.2013
No Degree - Administration Payroll & Accounting
CDI College
Diploma -
Holy Trinity Regional High School
Similar Profiles
Nyla MacDonaldNyla MacDonald
Dental Tech Assistant at Ocean CeramicsDental Tech Assistant at Ocean Ceramics
Rasel Md. HabibullahRasel Md. Habibullah
Sales Manager - Exports at RAK Ceramics PJSCSales Manager - Exports at RAK Ceramics PJSC
Abhiraj Mattathil SugunanandanAbhiraj Mattathil Sugunanandan
HR generalist at Somany Ceramics LtdHR generalist at Somany Ceramics Ltd