Lisa C Miller
Summary
Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management and a background for meeting monthly leasing targets. Focused on bringing consistent results through a tenacious and hardworking approach to performing leasing operations.
Overview
32
32
years of professional experience
Work History
Leasing Specialist
Complete Properties, Drake, Spotted, Realstar
03.2016 - Current
- Validated rental eligibility by using companies verification process.
- Conducted property tours with potential rental clients
- Escalated any major issues to property manager for immediate remediation.
- Worked with owners on providing fair market rents and weekly lead reports
- Followed-up with potential clients and managed daily and weekly marketing and leasing reports.
- Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and student rentals.
- Drafted comprehensive marketing and leasing plans.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Worked with Owners/Investors on how best to structure renovation for greatest ROI
- Social Media posts and marketing of available units
- Collected, completed, and processed lease applications.
- Move out and Move in process including reports
Administrative Assistant
Re/Max
01.2009 - 03.2017
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Prepared documents such as listing agreements and purchase agreements.
- Handled weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Produced accurate office files, updated spreadsheets and designed presentations to support agents and boost team efficiency.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Handled all incoming business and client requests for information.
Leasing Administrator
Sterling Honda – Hamilton, ON
09.1992 - 03.1997
- Oversee leasing department which including eight sales representatives.
- Preparation of leasing documents.
- Building and maintaining rapport with existing and new leasing portfolio.
- Collection of delinquent accounts.
- Accounting procedures, including credit checks, document verification, handling all lease payments etc.
- Data entry.
Education
Diploma - Business Administration
Mohawk College
HamiltonREMIC- Mortgage license - Mortgage Finance
Real Estate And Mortgage Institute
TorontoSkills
- Relationship building and retention
- Performance optimization strategies
- Property showing
- Appointment Scheduling
- Property performance reporting
- Lease agreement preparation
- Showing and leasing of units
- Leasing reports
Timeline
Leasing Specialist
Complete Properties, Drake, Spotted, Realstar
03.2016 - Current
Administrative Assistant
Re/Max
01.2009 - 03.2017
Leasing Administrator
Sterling Honda – Hamilton, ON
09.1992 - 03.1997
Diploma - Business Administration
Mohawk College
REMIC- Mortgage license - Mortgage Finance
Real Estate And Mortgage Institute
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