LISA A.D. SMITH
PRINCETON,ON
Summary
Dedicated Professional with excellent experience in various industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service and Sales Administrator
JGW
05.2022 - 12.2022
- Interact with customers to provide information in response to inquiries, products and to resolve customer issues
- Proficient in Syspro; an inventory and production software platform that creates and collects crucial inventory details
- Acknowledge and enter customer orders within set time schedule
- Generate work orders for customer requirements
- Follow up and communicate to customer's status of orders
- Ensure that all business activities are performed with highest ethical standards
Project Coordinator and Administrator
PREMIER PROJECT CONSULTANTS
05.2021 - 04.2022
- Prepare meeting agendas and minutes to be distributed to key players on each project
- Maintained weekly communications and established Cloud based file management for proper file management
- Ensuring documentation is maintained throughout length of project
- Communicating plans, actions, risks, and issues with key stakeholder
- Provided technical direction on projects and initiatives to other engineers, designers and technicians.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Project Manager and Administrator
Kre8 Projects
08.2018 - 09.2020
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
- Ensure strict adherence to Scope of Work, Budget, and Timeline
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Facilities Project Manager
CHRISTIAN HORIZONS
01.2015 - 08.2018
- Manage, implement, and monitor projects that affect capital and physical integrity of Christian Horizons locations using professional project management approach
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances
- Maintained open communication by presenting regular updates on project status to customers
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
Office Training Workplace Health And Safety - Kitchener -
Grade 12 -
Walkerton District Secondary School
Walkerton, ONCambridgeFirst Aid and CPR Certificate, Canadian Red Cross - undefined
Conestogo College
2017
Office Training Fall Arrest Training Coursework in Non-Violent Crisis Intervention,Canadian Mental Health Association And PortageOntario Domestic Assault Risk Assessment Training CertificateVictim Services Volunteer – Full -
VWAP
BRACEBRIDGE 2015
DIPLOMA - Social Services
Georgian College
04.2011
Skills
- Strong Retail Sales Customer Service
- Proficient in various accounting and Estimating Software venues; Quick Books, Jonas, Excel, Microsoft Projects, POS, Inventory Software various
- Highly experienced in team environment
- Ensure active listening skills used at all times regarding customer concerns or general inquiries
- Excellent verbal and written skills, quick thinker, troubleshooter
- Proper Phone Etiquette
- Time Management
- Culinary Skills
- Self Starter
- Housekeeping
- Scheduling
Accomplishments
- Customer Service - Developed long-term relationships with customers which increased repeat business. Maintained a positive experience for all client's needs.
- Business Development - Increased customer retention by providing fast and friendly service.
Certification
- Licensed Social Service Worker and Crisis Responder
Gardening, Target Shooting, Baking
I enjoy getting out of my professional mind some days and focusing on activities that exercise a different region of my brain!
Timeline
Customer Service and Sales Administrator
JGW
05.2022 - 12.2022
Project Coordinator and Administrator
PREMIER PROJECT CONSULTANTS
05.2021 - 04.2022
Project Manager and Administrator
Kre8 Projects
08.2018 - 09.2020
Facilities Project Manager
CHRISTIAN HORIZONS
01.2015 - 08.2018
Office Training Workplace Health And Safety - Kitchener -
Grade 12 -
Walkerton District Secondary School
CambridgeFirst Aid and CPR Certificate, Canadian Red Cross - undefined
Conestogo College
Office Training Fall Arrest Training Coursework in Non-Violent Crisis Intervention,Canadian Mental Health Association And PortageOntario Domestic Assault Risk Assessment Training CertificateVictim Services Volunteer – Full -
VWAP
DIPLOMA - Social Services
Georgian College
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