Lisa Wosztal

• Assisted clients in understanding relocation processes and requirements.
• Coordinated logistics for client relocations, ensuring timely execution of services.
• Provided support in preparing relocation documentation and contracts for clients.
• Maintained organized records of client interactions and relocation progress updates.
• Adapted quickly to changing client needs while managing multiple relocation projects simultaneously.
• Enhanced customer satisfaction by delivering prompt responses to inquiries and concerns.
• Reduced client stress during the moving process by offering comprehensive support and guidance throughout each stage of relocation.
• Managed complex international moves, navigating cultural differences and language barriers to ensure seamless transitions for clients.
• Increased successful relocations by developing customized plans tailored to each client''s unique requirements and preferences.
• Developed strong partnerships with real estate agents to secure suitable housing options for clients within their budgetary constraints.
• Established strong relationships with vendors to ensure timely service delivery and cost-effective solutions for clients.
• Enhanced client satisfaction by providing personalized relocation services and addressing individual needs.
• Maintained up-to-date knowledge of industry trends and regulations, providing expert advice to clients throughout their relocation journey.

Surveyed, coordinated and arranged relocation for clients.

• Facilitated communication between clients and service providers to streamline processes.
• Streamlined the relocation process for clients through efficient coordination of housing, transportation, and logistics support.
• Provided ongoing support to clients post-relocation, addressing any concerns and ensuring a smooth acclimation period.
• Assisted in the selection of new hires for the company''s relocation consultant team, contributing to a highly skilled workforce.
• Participated in industry conferences and professional development opportunities to stay current with best practices and emerging trends in the relocation field.
• Contributed to the company''s growth by actively promoting its services through networking events, marketing initiatives, and client referrals.
• Provided exceptional customer service by addressing concerns promptly and effectively resolving issues that arose during the relocation process.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and implemented onboarding and orientation programs for new employees.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

• Assisted the public with service inquiries, enhancing overall City Hall experience.
• Maintained accurate cash drawer, ensuring balanced registers at shift's end.
• Processed high volumes of transactions efficiently, ensuring accuracy in cash handling.
• Scheduling of building inspectors for the Permits & Licensing department
• Filing
• Processed licensing applications efficiently, ensuring compliance with regulatory requirements.
• Maintained accurate records of licensing transactions and updates to support auditing processes.
• Worked flexible schedule and extra shifts to meet business needs.

• IT and technical support for Paramedic Academy Call Centre, and Registration Department.
• Assisted students and public with inquiries, providing exceptional service to enhance their experience.
• Processed daily cash transactions accurately, ensuring balanced registers at end of each shift.
• Fire and Safety Division. Developed training materials to support program delivery and participant engagement.
• Administration and support to Program managers, developers, teachers, professors and proctors.
• Created and distributed school teaching materials, textbooks, binders.
• Set up and breakdown of classrooms
• Proctoring