Lisa Wood
Rainy River
Summary
Knowledgeable and dedicated administrative professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Extensive background of over 15+ years in Human Resources and office administration.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Educational Assistant
RAINY RIVER DISTRICT SCHOOL BOARD
11.2018 - Current
- Supported student learning objectives through personalized and small group assistance
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
Direct Support Professional
COMMUNITY LIVING FORT FRANCES, RAINY RIVER
11.2018 - Current
- Responsible for supporting independent living, assist client to achieve emotional, social, financial, health support and well-being
Receptionist/Loan Support Specialist
BORDER STATE BANK
11.2012 - 11.2018
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Assisted in administrative duties for office team, including making phone calls, copies and schedules
Administrative Assistant
TOWN OF RAINY RIVER
04.2010 - 01.2012
- Provided administrative support to Clerk Treasurer, Mayor & Council
- Processed payroll for Office/Town crew staff, generated tax and water bills for residents, responsible for accounts payable & receivable
Human Resources Assistant
BORDER STATE BANK
06.2008 - 04.2010
- Processed payroll for 7 bank locations, assisted employees with benefit enrollments, administer new employee orientation, personnel file maintenance, support HR Director as requested
Human Resources Receptionist
MARVIN WINDOWS & DOORS
10.1995 - 06.2008
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Provided clerical support to HR department, coordinated plant tours
Education
SOCIAL SERVICE WORKER DIPLOMA - SOCIAL WORK
Confederation College
Fort Frances, ON05.1995
Skills
- Excellent relationship building skills
- Office administration
- Critical thinking & problem solving
- Exceptional written and verbal communication
Certification
First aid & CPR certified
Timeline
Educational Assistant
RAINY RIVER DISTRICT SCHOOL BOARD
11.2018 - Current
Direct Support Professional
COMMUNITY LIVING FORT FRANCES, RAINY RIVER
11.2018 - Current
Receptionist/Loan Support Specialist
BORDER STATE BANK
11.2012 - 11.2018
Administrative Assistant
TOWN OF RAINY RIVER
04.2010 - 01.2012
Human Resources Assistant
BORDER STATE BANK
06.2008 - 04.2010
Human Resources Receptionist
MARVIN WINDOWS & DOORS
10.1995 - 06.2008
First aid & CPR certified
SOCIAL SERVICE WORKER DIPLOMA - SOCIAL WORK
Confederation College
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