Lisa Warren
Churchill,ON
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
22
22
years of professional experience
Work History
Veterinary Receptionist/Assistant
Brant Animal Clinic
12.2017 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Horse Groom/Horse Rider/Trainer
Woodbine Racetrack
03.2006 - 12.2017
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Led horses from stables to fields and back to maintain control of animals.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Educated visitors and staff on proper animal care and handling.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Veterinary Receptionist/Assistant
Scarborough Animal Hospital
05.2001 - 01.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
High School Diploma -
Birchmount Park Collegiate Institute
Scarborough, ON06.2003
Skills
- Mail Handling
- Database Administration
- Business Correspondence
- Sorting and Labeling
- Time Management
- Verbal and Written Communication
- Business Operations Understanding
- Telephone Skills
- Customer and Client Relations
- Document Control
- Staff Management
- Reminder Calls
- Office Administration
- Animal Restraining
- Calendar Management
- Patient Reception
Timeline
Veterinary Receptionist/Assistant
Brant Animal Clinic
12.2017 - 04.2023
Horse Groom/Horse Rider/Trainer
Woodbine Racetrack
03.2006 - 12.2017
Veterinary Receptionist/Assistant
Scarborough Animal Hospital
05.2001 - 01.2006
High School Diploma -
Birchmount Park Collegiate Institute
Similar Profiles
MITZI FUENTESPINAMITZI FUENTESPINA
Manager at Barkery Animal Clinic, 10th St. Animal ClinicManager at Barkery Animal Clinic, 10th St. Animal Clinic
Sarah McManusSarah McManus
Team Leader And Member of Management at Norris Animal Clinics- Dallas County Animal ClinicTeam Leader And Member of Management at Norris Animal Clinics- Dallas County Animal Clinic
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
Sterling PetersSterling Peters
General Labourer at AssortedGeneral Labourer at Assorted
Claude DaudetClaude Daudet
Maintenance Crew Member at Parks CanadaMaintenance Crew Member at Parks Canada