LISA VASQUEZ
HESPERIA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level desk clerk position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Administrative Office Manager
FIREHAWK PROTECTION EMS
Hesperia, CA
03.2018 - Current
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Weekly scheduling for all employees and events
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Enhanced employee productivity by providing ongoing training and development opportunities.
Accounts Payable Clerk
CHURCH AND DWIGHT (ARM AND HAMMER)
VICTORVILLE CA
04.2016 - 03.2018
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
Assistant Store Manager of Operations
RITE AID
HESPERIA VICTORVILLE APPLE VALLEY CA
01.2007 - 06.2015
- Improved store efficiency by streamlining operational processes and implementing new inventory management systems.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Established strong vendor relationships for timely delivery of products, reducing stockouts and improving customer satisfaction.
- Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Assisted in the recruitment, hiring, and onboarding process to build a high-performing team of sales associates.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Executed successful store opening and closing procedures, ensuring all tasks were completed accurately and on time.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
HESPERIA ADULT EDUCATION
Hesperia, CA12.2020
Skills
- Event Coordination
- Human Resources Management
- Employee Training
- Organizational Leadership
- Budgeting and Finance
- Payroll Processing
- Scheduling and Calendar Management
- Office Administration
- Training and Coaching
- Relationship Building
- Document Management
- Payroll and Budgeting
- Policy and Procedure Modification
- Inventory Control
- Scheduling Management
- Customer Service
- Staff Supervision
- Office Management
- Payroll Management
- Records Management
- Business Recordkeeping
- Human Resources
- Employee Onboarding
- Staff Scheduling
Timeline
Administrative Office Manager
FIREHAWK PROTECTION EMS
03.2018 - Current
Accounts Payable Clerk
CHURCH AND DWIGHT (ARM AND HAMMER)
04.2016 - 03.2018
Assistant Store Manager of Operations
RITE AID
01.2007 - 06.2015
High School Diploma -
HESPERIA ADULT EDUCATION