Lisa Vahora
Scarborough,ON
Summary
Responsible professional with experience in retail operations, personnel management, and customer service. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
3
3
years of professional experience
Work History
QC Associate
Promag
08.2023 - 11.2023
- Collaborated with QC Inspectors for the inspection and verification of finished products to ensure quality compliance.
- · Documented Product Batch Records (PBR) and completed QA documentation throughout the production cycle.
- Conducted internal and external audits for quality compliance
Warehouse Associate
Promag
10.2022 - 08.2023
- Efficiently pulled products for customer orders and branch transfers, ensuring accuracy.
- Checked products for damage or defects before packing, maintaining high-quality standards.
- Packaged and sealed products according to order size specifications.
- Reported equipment malfunctions and damage, adhering to GMP rules.
Shift Supervisor/Head Cashier
Chicken Kitchen
08.2021 - 09.2022
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Greeted and informed customers of products, fostering positive store experience.
- Operated cash register, handle money and processed credit/debit card payments.
- Arranged and replenished displays and merchandise racks to maintain store appearance.
Outbound Call Center Representative
Bajaj Finance
07.2020 - 05.2021
- Answering incoming transfers, building rapport and creating a great customer experience by probing questions and making customer understand the promotion and benefits
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems, to persuade potential customers to purchase product and service.
- Contributed to a positive work environment by actively participating in team meetings and supporting colleagues when needed.
Education
Associate of Science - Chemical Laboratory Technology
Seneca: SBSAC
Toronto, ON08.2022
Skills
Customer Service
Inventory Management
Processing Orders
Resolving Customer Issues
Filing Documents
Expert in MSOffice
Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
QC Associate
Promag
08.2023 - 11.2023
Warehouse Associate
Promag
10.2022 - 08.2023
Shift Supervisor/Head Cashier
Chicken Kitchen
08.2021 - 09.2022
Outbound Call Center Representative
Bajaj Finance
07.2020 - 05.2021
Associate of Science - Chemical Laboratory Technology
Seneca: SBSAC
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