Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LISA TRIPPI

Redding

Summary

Dynamic optical professional with extensive experience in the industry excelling in customer service and optical knowledge. Proven track record of enhancing patient satisfaction through prescription evaluation and effective relationship-building, resulting in a high rate of repeat business.

Overview

1
1
Certification

Work History

Optician

The Eye Shoppe
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
  • Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.

Optical Manager

JC Penny Co
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
  • Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.

Education

Ophthalmic Dispensing

Caňada College
Redwood City, CA

Psychology

Ohlone College
Fremont, CA

Skills

  • Customer service
  • Insurance verification
  • Optical measurements
  • Computer skills
  • Retail sales
  • Progressive lenses expertise
  • Optical orders
  • Frame selection
  • Contact lens
  • Product upselling
  • Supply management
  • Optical equipment operation
  • Prescription interpretation
  • Attention to detail
  • Quality control
  • Repairing glasses

Certification

American Board of Opticianry

Timeline

Optician

The Eye Shoppe

Optical Manager

JC Penny Co

Ophthalmic Dispensing

Caňada College

Psychology

Ohlone College
LISA TRIPPI