Lisa Thompson RN, BScN
Kelowna,Canada
Summary
Skilled Clinical Specialist with robust background in education and knowledge transfer with healthcare professionals. Demonstrated success in relationship management and engagement of KOL's. Proven ability to leverage scientific expertise and communication skills to drive knowledge translation and implementation.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Manager, Western Canada Chronic Disease Education
Novo Nordisk Canada
06.2023 - Current
- Managed 9 regulated healthcare professionals as part of a high functioning team
- Implemented strategic initiatives that improved HCP knowledge and implementation of evidenced based tools and resources
- Fostered a collaborative environment, encouraging open communication and feedback among team members.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with HCP's through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Identified and communicated HCP needs to larger cross functional teams.
Chronic Disease Educator Central Okanagan & Fraser Valley East
Novo Nordisk Canada
01.2020 - 06.2023
- Developed and implemented educational programs to enhance learning outcomes for diverse HCP populations.
- Designed engaging lesson plans utilizing technology and innovative teaching approaches to boost HCP engagement.
- Engaged in continuous professional development to stay current with evidence based science and clinical guidelines.
- Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness.
- Designed and executed new projects based on HCP need and alignment to organizational needs
- Managed 100+ customer needs within busy territory
Diabetes & Obesity Educator Obesity C.A.R.E Service & DIAS Program
Novo Nordisk Canada
02.2018 - 12.2019
- Developed and implemented individualized diabetes management plans for diverse patient populations.
- Educated patients on insulin administration techniques, dietary modifications, and glucose monitoring practices.
- Collaborated with healthcare teams to optimize patient outcomes through comprehensive diabetes care strategies.
- Increased patient compliance with prescribed treatments by addressing individual barriers to adherence.
- Worked with multiple different clinics managing priorities and schedules
Diabetes Nurse Educator DIAS Program
Novo Nordisk Canada
01.2016 - 06.2016
- Developed and implemented individualized diabetes management plans for diverse patient populations.
- Educated patients on insulin administration techniques, dietary modifications, and glucose monitoring practices.
- Collaborated with healthcare teams to optimize patient outcomes through comprehensive diabetes care strategies.
- Increased patient compliance with prescribed treatments by addressing individual barriers to adherence.
Diabetes Nurse Educator
Interior Health Authority
01.2004 - 01.2016
- Educated patients on diabetes management, focusing on lifestyle modifications and medication adherence.
- Facilitated group education sessions, enhancing community awareness of diabetes prevention and control.
- Collaborated with multidisciplinary teams to optimize patient outcomes through coordinated care efforts.
- Participated in quality improvement initiatives aimed at enhancing the overall standard of diabetes management within the healthcare setting.
Long Term Care Case Manager
Interior Health Authority
01.2004 - 01.2006
- Coordinated comprehensive care plans for patients, ensuring alignment with healthcare goals and service delivery standards.
- Assessed client needs through detailed evaluations, enhancing individualized support and resource allocation.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline communication among stakeholders.
Classroom/Clinical Instructor Care Aide/LPN Program
Sprott Shaw Community College
01.2002 - 01.2004
- Developed and implemented curriculum for clinical instruction in nursing programs.
- Facilitated hands-on training sessions to enhance student proficiency in clinical skills.
- Evaluated student performance through assessments, ensuring adherence to educational standards.
Registered Nurse
Pearl City Nursing Home
01.2001 - 01.2002
- Administered medications and treatments in accordance with established protocols and patient care plans.
- Monitored vital signs, documented changes, and reported significant findings to healthcare team.
- Developed individualized care plans by collaborating with multidisciplinary teams to address patient needs.
Director of Care & LTC Nurse
Bethany Home
01.1997 - 01.1999
- Led multidisciplinary care teams to enhance patient outcomes and improve service delivery processes.
- Implemented quality assurance protocols ensuring compliance with healthcare regulations and best practices.
- Mentored nursing staff, fostering professional development and improving team performance metrics.
- Collaborated with external partners to integrate innovative care solutions, enhancing overall service offerings.
RN at Vernon Jubilee Hospital
Interior Health Authority
01.1994 - 01.1997
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
- Monitored vital signs, assessing patient conditions to identify changes in health status.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
Diabetes Educator Course -
University of British Columbia
Vancouver, BC01.2003
Bachelor of Science in Nursing -
University of Victoria
Kelowna, BC01.1997
Registered Nurse Diploma -
Foothills Hospital School of Nursing
Calgary, Alberta01.1994
Skills
- Customer relationship management (CRM)
- Medical education
- Clinical expertise
- Presentations development
- Presentations expertise
- Territory management
- Strategic planning
- Resource Development
- Customer engagement
Accomplishments
Certified Diabetes Educator (CDE)
Certified Bariatric Educator (CBE)
Languages
English
Certification
- Certified Diabetes Educator (2009-2014, 2016 - present) CDECB
- Certified Bariatric Educator (2020 – present)
Timeline
Manager, Western Canada Chronic Disease Education
Novo Nordisk Canada
06.2023 - Current
Chronic Disease Educator Central Okanagan & Fraser Valley East
Novo Nordisk Canada
01.2020 - 06.2023
Diabetes & Obesity Educator Obesity C.A.R.E Service & DIAS Program
Novo Nordisk Canada
02.2018 - 12.2019
Diabetes Nurse Educator DIAS Program
Novo Nordisk Canada
01.2016 - 06.2016
Diabetes Nurse Educator
Interior Health Authority
01.2004 - 01.2016
Long Term Care Case Manager
Interior Health Authority
01.2004 - 01.2006
Classroom/Clinical Instructor Care Aide/LPN Program
Sprott Shaw Community College
01.2002 - 01.2004
Registered Nurse
Pearl City Nursing Home
01.2001 - 01.2002
Director of Care & LTC Nurse
Bethany Home
01.1997 - 01.1999
RN at Vernon Jubilee Hospital
Interior Health Authority
01.1994 - 01.1997
Diabetes Educator Course -
University of British Columbia
Bachelor of Science in Nursing -
University of Victoria
Registered Nurse Diploma -
Foothills Hospital School of Nursing
Similar Profiles
Brittany ParmentierBrittany Parmentier
Chronic Disease Educator, Diabetes & Obesity at Novo Nordisk Canada Inc.Chronic Disease Educator, Diabetes & Obesity at Novo Nordisk Canada Inc.
Leora BerkovicLeora Berkovic
Chronic Disease Educator – Obesity, Diabetes & Cardiovascular Disease at Novo Nordisk Canada – NNCIChronic Disease Educator – Obesity, Diabetes & Cardiovascular Disease at Novo Nordisk Canada – NNCI
Sivapriya MihinthanSivapriya Mihinthan
Sales Systems Manager at Novo Nordisk CanadaSales Systems Manager at Novo Nordisk Canada
Evan LeeEvan Lee
Junior Sous Chef at Lees Overseas RestaurantJunior Sous Chef at Lees Overseas Restaurant
John ArtryJohn Artry
Research Lab Assistant at UBC OkanaganResearch Lab Assistant at UBC Okanagan