Lisa Starkey
Swift Current,SK
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
22
22
years of professional experience
Work History
Office Manager
Hutch Ambulance Swift Current Inc
Swift Current, Saskatchewan
07.2002 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Solved complex problems related to payroll processing quickly and efficiently.
- Processed employee rehires, transfers, terminations and withholdings.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Implemented new payroll software, leading to a reduction in processing errors.
Education
Business Administration Diploma - Human Resources Management
SAIT
Calgary, AB06-2000
Skills
- Bookkeeping
- Event coordination
- Billing
- Staff hiring
- Administrative oversight
- Database administration
- Policy development
- Workforce management
- Budgetary planning
- Expense reporting
- Office management software
- Document management
- Payroll and budgeting
- Policy and procedure modification
- Documentation and control
- Human resources
- Scheduling
- Financial accounting
- Financial reporting
- Account reconciliation
- Payroll processing
- Strategic planning
- Customer relations
Affiliations
- Camping
- Traveling
- Horses
- Self Development
References
References available upon request.
Timeline
Office Manager
Hutch Ambulance Swift Current Inc
07.2002 - Current
Business Administration Diploma - Human Resources Management
SAIT
Similar Profiles
Christopher InceChristopher Ince
Paramedic Shift Leader at Hutch AmbulanceParamedic Shift Leader at Hutch Ambulance
Cadence GrafCadence Graf
Starbucks Drive Thru at Swift CurrentStarbucks Drive Thru at Swift Current
Jeffery GiesbrechtJeffery Giesbrecht
Acting Facilities Manager at City Of Swift CurrentActing Facilities Manager at City Of Swift Current