Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Soares Earley

Salinas

Summary

With a robust background at Monterey Bay Equestrian Center, I excel in enhancing customer experiences and safety in diverse settings. My expertise spans from managing operations at Dick's Valero to caring for animals, showcasing unmatched reliability and customer engagement. I do well in dynamic environments, consistently achieving excellence through meticulous attention to detail and proactive public relations. This is a must when you are in charge of 7 to 18 horses and customers.

Overview

27
27
years of professional experience

Work History

Past Trail Guide, Now Small Animal Care

Monterey Bay Equestrian Center
12.2014 - Current
  • Enhanced guest experiences by providing informative and engaging horse riding tours.
  • Performed regular safety checks on equipment used during horseback riding, ensuring optimal performance while minimizing risk to guests.
  • Ensured the safety of all participants through thorough pre-ride briefings and attentive guidance during our trail rides
  • Built personal relationships with guests to promote positive experiences.
  • Established positive relationships with horseback riding members through fun and engaging conversation.

I spent 6 years taking customers horseback riding on the beach.

This was an amazing job. I don't do this any longer though


I now do petting zoos for private parties and larger events. I have direct contact with customers all the time. I also care for the small animals on the ranch. I keep all pens clean and fresh water


Store Manager

Dick's Valero
03.1998 - 05.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Assisted in recruiting, hiring and training of team members.

Education

High School Diploma -

Renaissance High School
La Selva Beach, CA

No Degree - Business Administration

Hartnell College
Salinas, CA

Skills

  • Reliability
  • Attention to detail
  • Time management
  • Cleaning and sanitizing
  • Active listening
  • Customer engagement
  • Public relations
  • Self motivation
  • Payment collection

Timeline

Past Trail Guide, Now Small Animal Care

Monterey Bay Equestrian Center
12.2014 - Current

Store Manager

Dick's Valero
03.1998 - 05.2013

High School Diploma -

Renaissance High School

No Degree - Business Administration

Hartnell College
Lisa Soares Earley