Lisa Smith- Walker
San Pedro,CA
Summary
Experienced in organizing, team building, and staff management, my objective is to deliver exceptional service in Federal Contracting, particularly in Environmental Services and ground maintenance. Dedication to teaching and sharing expertise with team members drives me, as we work together to attain greatness. I bring structure, motivation, and a relentless pursuit of excellence to every team I oversee. Demonstrating my effectiveness as a leader, I have consistently thrived in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Vice President of Operations
Avatara LLC.
03.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations for 9 projects from the West Coast operations to the East Coast.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance with all contracts.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Identified opportunities to improve business process flow and productivity.
- Attended site visits for potential Federal Contract opportunities.
- Maintain relationships with Contracting Officer Representatives.
- Provided equipment transportation utilizing my ability to drive a company truck and trailer when needed.
Project Manager
Avatara, LLC
10.2018 - 03.2022
- Managed all contracts for VISN22 Los Angeles, Long Beach VAMC, Sepulveda VAMC, CTRS custodial service contracts as well as West Los Angeles VA grounds maintenance work
- Provided support to additional projects for grounds maintenance- to include National Cemetery grounds. Inspected setting of headstones and ensured proper maintenance of stones condition.
- Between these three contracts, I manage approximately150 staff working from one to three shifts each day, seven days a week
- Supervised approximately10 site managers
- My role is to ensure all aspects of the contract are met and exceeded by the Avatara teams assigned to each facility
- My duties include but are not limited to:
- Contract fulfillment
- Staff assignment and deployment
- Direct day to day operation of150 employees at various facilities
- Perform Quality Control inspections of work
- Train Shift Managers to perform inspections
- Train new staff and ensure continuing education for existing staff who wish to develop their skills in this service industry
- Maintain company standards
- Foster an environment rich in company culture
- Single point of contact with Contracting Officer and his/her designated representative
- Single point of contact with Avatara’s Executive Management team utilizing Teams, Asana, Excel, and Word for reporting and communication
- Problem-solving and handling onsite emergencies that occur
- Reduced project costs negotiated contracts with suppliers, and optimized resource allocation.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Environmental Service Housekeeper CWT Program
Dayton VA Medical Center
11.2017 - 09.2018
- Responsible for all Hospital Housekeeping duties and this role led to my interest in developing skills in management in this industry.
- Ensured all assignments were completed on time and followed directives as well as safety protocols for all work
C-130 Crew Chief and Hydraulic Mechanic
United States Air Force
08.1993 - 01.1997
- Stationed at USAF Dyess AFB in Abilene, TX from August1993 to1997
- 2 deployments in1994 and1995
- Stationed at Wright Patterson AFB, Dayton, OH from1997 to1999
Education
OSHA 30
10-2022
CHEST-T Certified Trainer in Healthcare Environmental Services Technician Program
Association For The Health Care Environment of The American Hospital Association
10.2021
Bachelor of Arts - undefined
Wilmington College
05.2001
Skills
- Strategic planning and execution
- Organizational development
- Cost analysis and savings
- Operations oversight
- Facilities management
- Customer relations
- Management team building
- Quality assurance
Timeline
Vice President of Operations
Avatara LLC.
03.2022 - Current
Project Manager
Avatara, LLC
10.2018 - 03.2022
Environmental Service Housekeeper CWT Program
Dayton VA Medical Center
11.2017 - 09.2018
C-130 Crew Chief and Hydraulic Mechanic
United States Air Force
08.1993 - 01.1997
Bachelor of Arts - undefined
Wilmington College
OSHA 30
CHEST-T Certified Trainer in Healthcare Environmental Services Technician Program
Association For The Health Care Environment of The American Hospital Association
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