Lisa Smith
Fort-Smith
Summary
Dynamic professional, with over 8 years of management experience, excelling in problem solving and operational efficiency. Adept at implementing effective loss prevention and safety strategies, enhancing staff morale and productivity. Skilled in multitasking and organization, committed to fostering a collaborative environment and driving success through innovative solutions.
Overview
26
26
years of professional experience
Work History
Program Assistant, Micro-credential Development
Aurora College
11.2024 - Current
- Conduct research and analysis to support micro-credential program development
- Support program evaluation
- Conduct research on greenhouse design and costing for project planning & development
- Build and maintain relationships with stakeholders, community partners, and Indigenous communities to foster collaboration on projects
- Assist in proposal writing, event planning, and project communication
- Engaged with Indigenous communities to enhance inclusivity and support community-driven initiatives
- Develop and maintain contact database
Store Manager
Fort Smith Liquor Store
09.2021 - 11.2024
- Leading and motivating team members to enhance productivity and work efficiency
- Managing daily operations, including cash handling, scheduling, ordering, receiving and inventory control
- Coordinating with GNWT Liquor Commission on ordering, pricing, and inventory control
- Implementing loss prevention and health & safety strategies.
Parts & Service Writer
TDC Contracting Ltd
01.2016 - 11.2024
- Providing exceptional, in-person and over the phone
- Managing parts ordering, inventory, and supply coordination
- Scheduling automotive repairs and provide accurate repair quotes
- Preparing billing for completed services and repairs
General Manager
Pelican Rapids Inn
09.2017 - 04.2018
- Managed hiring, training, and scheduling of employees, ensuring proper staffing and efficient operations
- Handled data entry for all financial records, payroll processing, and banking transactions, maintaining accuracy and compliance
- Delivered exceptional customer service at the front desk, resolving inquiries and ensuring guest satisfaction.
Store Clerk / Acting Manager
LCBO
10.2014 - 09.2015
- Ordering, coordinating special occasion permits, processing licensee orders and providing in-store customer service
- Overseeing of overall operations, including cash handling, banking, payroll, ordering, receiving, and quality inspection of merchandise.
Post Office Assistant
Canada Post
12.2009 - 11.2012
- Promoting & selling of postal products and services
- Processing mail; sort & delivering to P.O Boxes
- Prepare outgoing mail, redirect change of addresses, input parcels; priority; xpresspost & registered items in RPS
Business Manager
L.R. Equipment Services
01.2001 - 01.2004
- Scheduling Appointments: Ensuring appointments are organized efficiently to meet service delivery deadlines and client expectations
- Providing Job Quotes: Preparing accurate job estimates based on customer requirements and project scope, ensuring the client understands the costs involved
- Accounting: Managing finances using QuickBooks Pro, tracking all expenses and income, invoicing of completed jobs, ensuring accurate reporting and budgeting.
Assistant Manager
McDonald's
01.2001 - 01.2003
- Organizing & run daily shifts (coordinate employee breaks, delegate employee tasks, count all tills, midday or nightly deposits, waste count & production reports, deal with customer inquiries & complaints)
- Responsible for the hiring, scheduling, training & employee professional development program for both main & Wal-Mart locations (Approx staff 75-90 people)
General Manager
Javaroma Gourmet Coffee & Tea
01.1999 - 01.2001
- Managed the hiring process for all staff across two restaurant locations
- Coordinating staff schedules for a team of 15 employees, ensuring optimal coverage for both locations
- Managing daily operations, including cash handling, scheduling, ordering, and inventory control.
Education
Business Management Diploma -
Thompson Education Direct
01.2001
High School Equivalency Diploma -
Aurora College
01.1999
Skills
- Project Organization & Management
- Staff supervision & support
- Creative Problem-Solving
- Scheduling & Inventory Management
- Data entry
- Finance – accounts receivable
- Procurement
- Multitasking and Organization
- Inventory Management
- Friendly and Positive
- Teamwork and collaboration
Languages
French
English
Priority Candidate
Aboriginal, Algonquin, member of Native Alliance of Quebec
Timeline
Program Assistant, Micro-credential Development
Aurora College
11.2024 - Current
Store Manager
Fort Smith Liquor Store
09.2021 - 11.2024
General Manager
Pelican Rapids Inn
09.2017 - 04.2018
Parts & Service Writer
TDC Contracting Ltd
01.2016 - 11.2024
Store Clerk / Acting Manager
LCBO
10.2014 - 09.2015
Post Office Assistant
Canada Post
12.2009 - 11.2012
Business Manager
L.R. Equipment Services
01.2001 - 01.2004
Assistant Manager
McDonald's
01.2001 - 01.2003
General Manager
Javaroma Gourmet Coffee & Tea
01.1999 - 01.2001
High School Equivalency Diploma -
Aurora College
Business Management Diploma -
Thompson Education Direct
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