Lisa Shannon
Courtice,Canada
Summary
Highly motivated and empathetic professional with experience in intensive work with high-risk youth and families. Proven ability to work in high stress and high pressure environment with marginalized individuals. Looking to bring my skills and knowledge to your team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Practicum Coordinator
Ontario Tech University
Oshawa, Canada
11.2023 - Current
- Matched students with suitable practicum experiences based on detailed evaluations of their interests and abilities
- Facilitated collaborations with internal and external partners
- Maintained meticulous records of student interactions
- Referred students to suitable internal services such as Student Accessibility Services and the Career Center
- Coordinated, planned and delivered various forms of Community Service-Learning opportunities
After Hours On-call Supervisor
The Daughter Project Girls Home
Peterborough, Canada
09.2021 - 03.2022
- Provided trauma-informed care during crises
- Engage with service providers to ensure comprehensive support
- Conducted thorough risk evaluations alongside management
- Verified compliance with ministry requirements
Residential Supervisor
Enterphase Child and Family Services
Oshawa, Canada
04.2009 - 09.2020
- Managed operations in a therapeutic environment
- Developed clinically effective solutions for early life adversity
- Managed cases involving childhood sexual abuse, human trafficking, and marginalization
- Conducted risk assessments
- Employed trauma-informed practice, solution-focused interventions, and harm reduction planning
- Integrated anti-oppressive treatment strategies
- This leadership role involved the need to demonstrate confident crisis intervention skills and the ability to teach those skills to others
- Training staff to follow agency & ministry policies as well as federal and provincial legislation such as the AODA
- Handled on-call responsibilities during weekdays and weekends for up to 42 residents
Various Roles
Enterphase Child and Family Services
Oshawa, Canada
12.2006 - 04.2009
- Held various part-time positions and was responsible for ensuring safety of residents and staff
- This includes ensuring that documentation was completed well and on time and communicating with outside agencies and stake holders such as various Children's Aid Society's and the Ministry of Child and Youth Services
- In this role, I was required to quickly adapt to different rules and routines across multiple programs and utilize strong crisis intervention skills along with rapport building skills
Education
Bachelor of Arts (B.A.) - Child and Youth Care
Toronto Metropolitan University
Toronto, ON04.2023
Diploma - Child and Youth Work
Durham College
Oshawa, ON08.2008
Diploma - Human Service Counselling
Durham College
Oshawa, ON05.2004
Skills
- Trauma Informed
- Anti-Oppressive Practice
- Strong crisis management skills
- Excellent organization and time management skills
- Work well in high pressure situations
- Strong collaboration skills
Certification
- SAFETALK
- ASIST
- MENTAL HEALTH FIRST AID
- STANDARD FIRST AID CPR/AED LEVEL C
- CAMH INTRODUCTION TO HUMAN TRAFFICKING
- VALID CLASS G LICENSE
- MEMBER OF THE ONTARIO ASSOCIATION OF CHILD AND YOUTH COUNSELLORS
Timeline
Practicum Coordinator
Ontario Tech University
11.2023 - Current
After Hours On-call Supervisor
The Daughter Project Girls Home
09.2021 - 03.2022
Residential Supervisor
Enterphase Child and Family Services
04.2009 - 09.2020
Various Roles
Enterphase Child and Family Services
12.2006 - 04.2009
- SAFETALK
- ASIST
- MENTAL HEALTH FIRST AID
- STANDARD FIRST AID CPR/AED LEVEL C
- CAMH INTRODUCTION TO HUMAN TRAFFICKING
- VALID CLASS G LICENSE
- MEMBER OF THE ONTARIO ASSOCIATION OF CHILD AND YOUTH COUNSELLORS
Bachelor of Arts (B.A.) - Child and Youth Care
Toronto Metropolitan University
Diploma - Child and Youth Work
Durham College
Diploma - Human Service Counselling
Durham College
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