Lisa Sedman
Moose Jaw,SK
Summary
Organized and dedicated. Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I have extensive experience in handling confidential information and understand the importance of maintaining confidentiality.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Royal LePage Landmart
Moose Jaw, SK
06.2012 - Current
- Broker load listings on Realtor.ca
- Advertising (Weekly Bean/MJ Express)
- Advertising listings on various websites (Kijiji, Discover Moose Jaw, Hello Goodbye)
- Commission payouts
- Writing Cheques
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting clients
- Executed record filing system to improve document organization and management.
- Preparing and sending Solicitor information
- Preparing and organizing listings and sale paperwork
- Write and distribute emails, correspondence memos, letters, faxes and forms
- Data Input into various programs (Corel Quattro Pro., Microsoft word and Excel)
- Receive and deposit trust transfers
Tax preparer/ Receptionist
Liberty Tax Service
Moose Jaw, SK
01.2012 - 06.2012
- Answering phone calls and book appointments
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments.
- Receipts and taking payments
Financial Customer Service Representative
Ez Cash Advance/Instaloans
Moose Jaw, SK
11.2009 - 07.2011
- Data entry
- Dealing with large amounts of money
- Bank deposit
- Filing
- Answer phones
- Collection calls/ letters
- Payday and Signature loans
- Ria money transfer
Server
Sunningdale Café
Moose Jaw, SK
02.2009 - 11.2009
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
Shipping Associate
Fifth Avenue Collection
Moose Jaw, SK
06.2008 - 02.2009
- Verified transactions, product orders and shipping dates and entered information into databases
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Processing payments
Education
Grade 12 -
A.E. Peacock Collegiate
Moose Jaw, SK06.2006
Skills
- Computer skills on Microsoft Word, Excel, Microsoft Publisher and Corel Quattro Pro
- Data entry and maintenance
- Communication (written and verbal)
- Prioritization and problem-solving
- Quick learner
- Attention to detail
- Responding to difficult customers
- Data Entry Documentation
Timeline
Administrative Assistant
Royal LePage Landmart
06.2012 - Current
Tax preparer/ Receptionist
Liberty Tax Service
01.2012 - 06.2012
Financial Customer Service Representative
Ez Cash Advance/Instaloans
11.2009 - 07.2011
Server
Sunningdale Café
02.2009 - 11.2009
Shipping Associate
Fifth Avenue Collection
06.2008 - 02.2009
Grade 12 -
A.E. Peacock Collegiate