Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Sedman

Moose Jaw,SK

Summary

Organized and dedicated. Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I have extensive experience in handling confidential information and understand the importance of maintaining confidentiality.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Royal LePage Landmart
06.2012 - Current
  • Broker load listings on Realtor.ca
  • Advertising (Weekly Bean/MJ Express)
  • Advertising listings on various websites (Kijiji, Discover Moose Jaw, Hello Goodbye)
  • Commission payouts
  • Writing Cheques
  • Answering multi-line phone system, routing calls, delivering messages to staff and greeting clients
  • Executed record filing system to improve document organization and management.
  • Preparing and sending Solicitor information
  • Preparing and organizing listings and sale paperwork
  • Write and distribute emails, correspondence memos, letters, faxes and forms
  • Data Input into various programs (Corel Quattro Pro., Microsoft word and Excel)
  • Receive and deposit trust transfers

Tax preparer/ Receptionist

Liberty Tax Service
01.2012 - 06.2012
  • Answering phone calls and book appointments
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments.
  • Receipts and taking payments

Financial Customer Service Representative

Ez Cash Advance/Instaloans
11.2009 - 07.2011
  • Data entry
  • Dealing with large amounts of money
  • Bank deposit
  • Filing
  • Answer phones
  • Collection calls/ letters
  • Payday and Signature loans
  • Ria money transfer

Server

Sunningdale Café
02.2009 - 11.2009


  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.

Shipping Associate

Fifth Avenue Collection
06.2008 - 02.2009


  • Verified transactions, product orders and shipping dates and entered information into databases
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Processing payments


Education

Grade 12 -

A.E. Peacock Collegiate
Moose Jaw, SK
06.2006

Skills

  • Computer skills on Microsoft Word, Excel, Microsoft Publisher and Corel Quattro Pro
  • Data entry and maintenance
  • Communication (written and verbal)
  • Prioritization and problem-solving
  • Quick learner
  • Attention to detail
  • Responding to difficult customers
  • Data Entry Documentation

Timeline

Administrative Assistant

Royal LePage Landmart
06.2012 - Current

Tax preparer/ Receptionist

Liberty Tax Service
01.2012 - 06.2012

Financial Customer Service Representative

Ez Cash Advance/Instaloans
11.2009 - 07.2011

Server

Sunningdale Café
02.2009 - 11.2009

Shipping Associate

Fifth Avenue Collection
06.2008 - 02.2009

Grade 12 -

A.E. Peacock Collegiate

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Lisa Sedman