Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
Lisa Rojenko

Lisa Rojenko

Personal Support Worker, Manager, food, industry, representative
Beamsville,ON

Summary

Dedicated content creator utilizing spare time to make a positive impact on the healthcare system by initiating a petition addressing medical malpractice issues and emphasizing the importance of doctors\' oath. Exceptional research skills, insatiable curiosity, and articulate communication abilities proven valuable in diverse work environments. Successfully adapted to physically demanding tasks at a young age, provided home care in Hamilton, and worked diligently at Jenny Craig for seven days a week. Climbed the ranks at Jenny Craig in Vancouver, establishing reputation as a reputable trainer. Passion for caring for others reinforced by grandparents\' need for recreational therapy. Recognize significance of music therapy for seniors and stress management in today\'s world. Gaining valuable insights from diverse work experiences. Enhancing knowledge through affordable online course with Jordan Peterson. Proficient performer bringing abundant energy to everything.

Overview

2025
2025
years of professional experience

Work History

Kitchen Assistant

Gary Kusco
  • Coordinated proficiently with front-of-house staff during peak hours.
  • Ensured cleanliness and proper maintenance of workspaces, tools, and equipment.
  • Cooked meals as per standard guidelines, accommodating special customer requests.
  • Implemented proper procedures for sanitation, meeting all food safety standards.
  • Relocated ingredients from storerooms to cooking stations for prepping purposes.
  • Handled kitchen machinery as per specified instructions.
  • Correctly labeled and stored food items.
  • Educated team members about compliance with food safety standards.

Childcare Provider

Tanya Wells
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Charity Fundraiser

Myself
  • Coordinated events to encourage community involvement and increase awareness of organization's mission.
  • Collaborated with marketing team to develop promotional materials that effectively communicated the impact of donors'' contributions.
  • Increased donor retention through personalized communication and stewardship activities.
  • Implemented targeted email campaigns that engaged current supporters while attracting new ones.
  • Conducted research on potential donors, identifying key prospects for major gifts and planned giving initiatives.
  • Excelled in building relationships with stakeholders, resulting in increased engagement and support for the organization''s mission.
  • Planned and implemented fundraising events.
  • Attended fundraising events and conferences to stay informed on industry developments and network with peers.

Trixies High End Clothing Designer and Sales Assoc

Nancy
  • Enhanced inventory systems for precise forecasting.
  • Increased productivity by integrating innovative technology solutions.
  • Chosen various materials and design elements to enhance final designs.
  • Analyzed market dynamics and performed research, leading to the introduction of novel product offerings.
  • Achieved and often surpassed sales goals by leveraging effective planning and promotional tactics.
  • Produced bespoke solutions aligning with client requirements, fostering loyalty.
  • Bolstered brand image by maintaining stringent product quality and adhering to deadlines.
  • Boosted brand visibility by attending national fashion shows and events.
  • Introduced sustainable practices in production process, decreasing environmental impact.
  • Revitalized clothing line by incorporating innovative design concepts and trends.
  • Launched profitable plus-size clothing collection.
  • Produced impactful and original design concepts.
  • Cultivated and sustained connections with suppliers, vendors, and industry experts to remain updated on emerging developments.
  • Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.

Tajours High End Brand Name Boutique

Melissa
  • Accurately measured and blended materials according to specifications.
  • Used machinery and hand-filling methods to prepare orders.
  • Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
  • Checked products carefully with screens and bagged large batches and smaller quality according to order specifications.

Manager

Roots/Danielle Leather
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Improved marketing to attract new customers and promote business.

Vicks Meats

Craig
12.2024 - Current
  • Showcased a strong sense of accountability and enthusiasm.
  • Efficiently managed transitions in dynamic work settings.
  • Consistently delivered high-quality results in solo assignments and group endeavors.
  • Showcased capacity for quick assimilation and adjustment.
  • Showcased superior proficiency in both spoken and written communications.
  • Thrived in collaborative settings, delivering support and leadership.

Executive Cleaning

Small Business With Myself as the Owner and Two Em
12.2004 - Current

Responsible for executive cleaning and home care including laundry, meal preparation, and senior companionship as a certified PSW.

  • Worked closely with maintenance staff to ensure timely completion of repairs prior to new tenant moveins.
  • Developed potential leads through targeted cold calling strategies.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Evaluated potential improvements for properties based on feedback from residents and market demand analysis.
  • Consistently stayed informed on market developments.

  • Established streamlined dialogue among owners, residents, and on-site staff.
  • Developed and upheld protocols ensuring properties met premium standards.
  • Ensured accuracy in financial reports by tracking and monitoring expenses.
  • Formulated yearly budget plans alongside sales goals.

Personal Support Worker and Counsellor

Jenny Craig Inc
12.1993 - 12.2004
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Trained and coordinated work of new support workers.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Advocated for client rights while navigating various healthcare systems settings.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Educated family members on best practices for supporting their loved one''s needs at home.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Scheduled daily and weekly care hours for client caseload.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained entire family's schedule and organized events.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Level Two Personal Support Worker/diploma - Human Resources At The British Columbia Institute

Mohawk College
Hamilton, ON
06.2006

Skills

  • Chef support
  • Dishwashing
  • Safe food handling
  • Food preparation
  • Kitchen equipment operation
  • Food safety
  • Ingredient management
  • Food storage protocol
  • Cooking techniques
  • Meal presentation
  • Cleaning and sanitizing
  • Ingredient preparation
  • Food storage
  • Inventory monitoring
  • Allergen awareness
  • Health code compliance
  • Portion control
  • Production planning
  • High volume dining
  • Knife skills
  • Attention To Detail In Order Processing
  • Kitchen staff coordination
  • Strategic Menu Planning
  • Inventory verification
  • Dish garnishing
  • Food ordering
  • Streamlined Station Management
  • Food storage safety
  • Recipe execution
  • Food preparation techniques
  • Enthusiastic Demeanor
  • Consistent Professional Dedication
  • Kitchen Hygiene Management
  • Client Support
  • Cross-Functional Team Support
  • Food Preparation Coordination
  • Dependable Time Management
  • Attention to Detail in Cleaning
  • Strength and Stamina
  • Workplace Safety Management
  • Cleaning and sanitation
  • Trash collection
  • Surface cleaning
  • Trash removal
  • Continuous improvement
  • Food quality standards
  • Supply restocking
  • Chopping vegetables
  • Kitchen organization

Languages

Ukrainian
Limited Working

Timeline

Vicks Meats

Craig
12.2024 - Current

Executive Cleaning

Small Business With Myself as the Owner and Two Em
12.2004 - Current

Personal Support Worker and Counsellor

Jenny Craig Inc
12.1993 - 12.2004

Kitchen Assistant

Gary Kusco

Childcare Provider

Tanya Wells

Charity Fundraiser

Myself

Trixies High End Clothing Designer and Sales Assoc

Nancy

Tajours High End Brand Name Boutique

Melissa

Manager

Roots/Danielle Leather

Level Two Personal Support Worker/diploma - Human Resources At The British Columbia Institute

Mohawk College
Lisa RojenkoPersonal Support Worker, Manager, food, industry, representative