Lisa Robinson
Fairview,,AB
Summary
I am aware of the responsibilities that this job encompasses as detailed on my resume I will execute my qualifications and skills to my full potential in order to achieve success in my given position. I am highly committed to my place of work and make sure that utmost safety and quality of work is performed at all times. I can work alone, or with a team. Organized office professional with top-notch administrative skills and solid background in the administrative area industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
18
18
years of professional experience
Work History
Administration Clerk
H&R Block
01.2023 - Current
- Handled incoming phone calls and answered questions from callers.
- Interacted with customers by phone, email, or in-person to provide information.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed tax drawers, resolved variances and filed company receipts.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Childcare Provider
Family & Friends
01.2006 - 02.2022
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins and beverages in preparation for snack time.
- Introduced children to educational games and activities to boost learning.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
Custodian
Canadian Natural Resources Ltd.
03.2014 - 01.2016
- Organized daily cleaning schedules for custodial team.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Home Care Aide
Alberta Health Services
02.2012 - 12.2015
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Recorded vital signs such as temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Education
Fairview High School
Fairview, ABSkills
- Ability to communicate effectively and get along well with people
- Coordination and Teamwork
- Understanding, patient and non-judgemental
- Organization and Attention to Detail
- Class 5 Driver's License with clean abstract
- Data Entry
- Paperwork and documentation
Languages
English
Professional Working
Timeline
Administration Clerk
H&R Block
01.2023 - Current
Custodian
Canadian Natural Resources Ltd.
03.2014 - 01.2016
Home Care Aide
Alberta Health Services
02.2012 - 12.2015
Childcare Provider
Family & Friends
01.2006 - 02.2022
Fairview High School
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