Lisa Roberts
Dartmouth,NS
Summary
Results-driven management professional for the Canadian Armed Forces with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Experienced at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability, consistently meeting changing organizational needs, and being self driven.
Overview
13
13
years of professional experience
Work History
Human Resource/Kitchen Manager
Canadian Armed Forces
06.2024 - 04.2025
- Collaborated with department heads to identify staffing requirements, completed internal hiring processes resulting in improved workforce planning and reduced turnover rates.
- As Return to Work Representative created spreadsheets to easily demonstrate members who were on medical limitations, their return to work progress and proper documentation.
- Maintained accurate HR records while ensuring confidentiality and efficient data retrieval when required.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within different sections.
Kitchen Manager
Canadian Armed Forces
06.2021 - 06.2024
- Managing group of 60 individuals, civilian & military. Completed data entry, and utilizing basic DRMIS & SAP.
- Return to Work representative, managing civilian/military, data entry & creating spreadsheets for information retrieval.
- Completed internal hiring process for key positions within DND.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Oversaw all ration procurement/payments & created power point presentation spreadsheet. Budgeting for high class functions.
French Language Student
Canadian Armed Forces
08.2020 - 07.2021
- Utilized Teams, Zoom and various Microsoft programs daily for classroom instruction.
- Enhanced classroom experience by utilizing interactive learning tools.
- Brought new perspectives to classroom discussions with materials found during independent research.
Kitchen Manager
Canadian Armed Forces
07.2018 - 06.2020
- Elevated dining in international settings for foreign dignitaries, accolades from NATO for leadership position and food presentation.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Scheduled and received food deliveries (including foreign ports), adhering to food cost and budget.
Kitchen Manager
Canadian Armed Forces
07.2015 - 07.2018
- Opened 2 CAF Kitchens feeding over 5,000 people at peak periods per meal.
- Managed, trained & lead team of 200 personnel with a annual budget of $5 M each for rations & SWE.
- Created documents for specialized feedings which was implemented in CAF manuals and standards
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
PLQ Instructor
Canadian Armed Forces
06.2012 - 06.2015
- Tracked student progress, frequently checking in with struggling students and identifying causes of problems.
- Assisted in building & instructing the Canadian Forces Aboriginal Entry Program for CFB Halifax.
- Evaluated & created final documents for students.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Education
Certification - Culinary Management
CFSAL
Borden, ON01.2018
Diploma - Law And Justice Studies
Law & Security Administration
St. John's, NL07.1999
High School Diploma -
Booth Memorial High School
St. John's, NL06.1995
Skills
- Multitasking and Organization for job Prioritization
- Proactive Worker
- Inventory Management & Control
- Strong Detail Orientation
- Analytical Problem-Solving
- Workforce Coordination
- Experienced with Microsoft Software
- Microsoft office proficiency
- Time management
- Records management
- Data entry
- Office administration
Languages
English
Native or Bilingual
French
Limited Working
Volunteer Work
- Return to Work Representative.
- Harassment Advisor.
- Combined Mess Secretary (2-Years).
- JOSHE Member.
Timeline
Human Resource/Kitchen Manager
Canadian Armed Forces
06.2024 - 04.2025
Kitchen Manager
Canadian Armed Forces
06.2021 - 06.2024
French Language Student
Canadian Armed Forces
08.2020 - 07.2021
Kitchen Manager
Canadian Armed Forces
07.2018 - 06.2020
Kitchen Manager
Canadian Armed Forces
07.2015 - 07.2018
PLQ Instructor
Canadian Armed Forces
06.2012 - 06.2015
Certification - Culinary Management
CFSAL
Diploma - Law And Justice Studies
Law & Security Administration
High School Diploma -
Booth Memorial High School
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