Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Lisa Poulin

Lisa Poulin

Courtice,ON

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Crew Member

Dairy Queen
Courtice, ON
08.2022 - 10.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.

Take-Out Specialist

Swiss Chalet
Courtice, ON
09.2021 - 05.2022
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
  • Served food and alcohol following company standards and state service requirements to maintain freshness and safety.

Sandwich Artist

Subway
Courtice, ON
05.2021 - 09.2021
  • Assisted customers in choosing menu items by providing food complementing information.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Greeted guests, promoted specials and took orders.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Executed sandwich artistry duties with very low occurrence of errors.

Education

High School Diploma -

Holy Trinity Catholic Secondary School
Courtice, ON
09.2020 - Current

High School Diploma -

Courtice Secondary School
Courtice, ON
09.2018 - 07.2020

Skills

    Customer engagement

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Certification

Basic First Aid & CPR

Timeline

Crew Member

Dairy Queen
08.2022 - 10.2022

G2 License

03-2022

Take-Out Specialist

Swiss Chalet
09.2021 - 05.2022

Sandwich Artist

Subway
05.2021 - 09.2021

High School Diploma -

Holy Trinity Catholic Secondary School
09.2020 - Current

Basic First Aid & CPR

11-2019

High School Diploma -

Courtice Secondary School
09.2018 - 07.2020

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Lisa Poulin