Lisa Perez, CHRP
Human Resources
Summary
Dedicated and results-driven HR Business Partner with over 8 years of progressive experience in aligning HR strategies with business goals. Proven ability to foster positive employee relations and implement effective HR programs and policies that enhance organizational performance. Skilled in all functional areas of HR including talent management, employee engagement, change management, and compliance. Strong communicator and trusted advisor adept at collaborating with senior leadership to drive initiatives that support company culture and drive growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
M&M Food Market
10.2021 - Current
- Develop and manage people programs and services in the areas of employee relations, performance management, progressive discipline, talent acquisition, culture & wellness, diversity & inclusion, compliance, policy development & implementation, health & safety, and training for corporate and retail groups.
- Collaborate closely with senior leadership to identify and address HR-related challenges and opportunities.
- Provide strategic HR guidance to client groups ensuring alignment with organizational objectives.
- Champion diversity and inclusion initiatives, cultivating an inclusive organizational culture for all employees.
- Coach managers on effective employee relations strategies to address workplace conflicts proactively.
- Manage full cycle of recruiting, hiring, and onboarding new employees.
- Implemented cost-saving measures within the HR department, optimizing budget utilization.
- HRIS (Ceridian Dayforce) administration and implementation.
Human Resources Specialist
M&M Food Market
09.2019 - 10.2021
- Employee relations with an emphasis on policies and practices, performance management (including terminations), conflict resolution, and general inquiries
- Full-cycle recruitment, nationally, for both corporate and retail positions.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Development and maintenance of policies, programs, and training plans, to ensure compliance with provincial employment standards.
- Defined and implemented strategic diversity, equity, and inclusion plan which included development of DEI specific policies, programs, and training.
- Employee engagement and culture development through implementation and management of an EAP and culture and wellness initiatives.
- Administered employee leave requests in accordance with company guidelines, maintaining compliance with provincial regulations while providing necessary accomodations for employees.
- WSIB/WCB administration.
- HRIS management (Ceridian Dayforce.
Human Resources Coordinator (1 Year Contract)
M&M Food Market
11.2018 - 09.2019
- Supported HR functions with emphasis on recruitment, data entry, and general HR tasks.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Maintained human resources information system and kept employee files up to date and accurate.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Full cycle talent acquisition.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Preparation of various employee documentation including job descriptions, contracts, offers, letters, workers compensation forms, health & safety documentation, government surveys, etc
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Coordinator
Reena via Saint Elizabeth Healthcare
03.2018 - 11.2018
- Full cycle recruitment-unionized & non-unionized positions (Front-line to Senior level)
- HRIS Management (Avanti) - processing employee data and creating new accounts and managing access permissions
- WSIB reporting, maintain accurate records regarding all health and safety incidents
- General HR administration and coordination.
Human Resources Administrator (3 Month Contract)
Keter Canada Inc. (formally ABM North America)
09.2017 - 12.2017
- General HR and Reception Administration.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Calculating and recording turnover rates for temporary staff and forecasting future temporary labour requirements, monthly.
Transitional and Housing Support Worker
Catholic Crosscultural Service
02.2011 - 09.2016
Crisis Intervention Counsellor
Victim Services of Peel
04.2009 - 04.2014
Education
BASc (Hons) - Family and Community Social Services -
University of Guelph-Humber
SSW-Social Service Worker Diploma -
Humber College
Human Resources Management - Post Graduate Certificate -
York University
Skills
- Policy Development & Implementation
- Employment Standards & Compliance
- HR Program/Project Management
- Strategic Planning
- People & Culture
- Talent Acquisition
- Diversity and Inclusion
- Human Resource Information System HRIS
- Change Management
- Health & Safety
- Training & Development
- Collaboration
- Communication
- Time Management
- Responsibility
- Coaching leadership
- Organization
- Empathy
- Conflict Resolution
- Inclusiveness
- Initiative
- Teamwork
- Discipline
Certification
- CHRP - Certified Human Resources Professional, 10/2017, Present
- JHSC-Joint Health and Safety Committee, 06/2021, 06/2024
Timeline
Human Resources Business Partner
M&M Food Market
10.2021 - Current
Human Resources Specialist
M&M Food Market
09.2019 - 10.2021
Human Resources Coordinator (1 Year Contract)
M&M Food Market
11.2018 - 09.2019
Human Resources Coordinator
Reena via Saint Elizabeth Healthcare
03.2018 - 11.2018
Human Resources Administrator (3 Month Contract)
Keter Canada Inc. (formally ABM North America)
09.2017 - 12.2017
Transitional and Housing Support Worker
Catholic Crosscultural Service
02.2011 - 09.2016
Crisis Intervention Counsellor
Victim Services of Peel
04.2009 - 04.2014
BASc (Hons) - Family and Community Social Services -
University of Guelph-Humber
SSW-Social Service Worker Diploma -
Humber College
Human Resources Management - Post Graduate Certificate -
York University
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