Lisa Pelland

I can be a great asset as an Indigenous person i would love to be a part of culture your company has achieved. My experience with inflight also a joy.

Accomplished professional with a proven track record at WestJet Encore, adept in customer service and inventory management. Excelled in staff supervision and team collaboration, ensuring safety and enhancing passenger satisfaction. Demonstrated exceptional adaptability and a strong work ethic, significantly contributing to a positive brand reputation and operational excellence.

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.

• Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.

• Dangerous Goods Regulations (DGR) Awareness Certificate - International Air Transport Association (IATA).
• Emergency Evacuation Procedures Training Certification - Various Authorized Aviation Training Centers.
• Aviation Security Awareness Certificate - International Civil Aviation Organization (ICAO).
• Advanced Cardiac Life Support Certification (ACLS)
• First Aid Certification
• CPR/AED Certification