Lisa Nye

Over the past 2 years I have been involved in launching multiple processes for AML and branch controls.

• Monitor and launched multiple enhancements to the AML testing of 10% of all new account opened by retail weekly
• Launch BHB oversight on Employee controls, Limits and Checklists
• Manager the end to end reviews on Complaints
• Effectively manager various testing on all Expenses T&E, SPS TOPS and Business VISAs
• Launch and create an oversight process for all Foreign Currency flagged to be shipped
• Manager all activities and updates to Branch Handbook

Project Delivery Lead

• Launched new BWEB page "Managing your Branch Cash & Operations"
• Reviewed and updated all current cash polices and procedures to solve audit findings
• Launched new centralized Combination Page on Branch Handbook t solve audit findings
• Created and Launched Retail Branch Compliance course (CSSC) for employee training on many areas including AML
• Simplified Health & Safety monthly check for retail branches and created an automated email for an regulatory updates to board
• Digitalized Draft & Access Cards Daily and Semi-Annual Counts to eliminate paper and have oversight to ensure branches are completing these 2 controls

Completed all 1000 AML/JYC reviews for all retail branches during the fiscal year. This included PDA, Business accounts, credit products and VISA