Lisa Mullins-Buchanan
Canal,NB
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering strong staff support, keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT/EDUCATOR
BGC Charlotte County Club
2023.03 - Current
- Maintain and update daycare files
- Handle outgoing and incoming calls
- Process payments
- Assist with children and staff when needed
- Attendance
YOUTH CARE WORKER
Neighborhood Works
2021.09 - 2023.06
- Supervise and interact with youth
ADMINISTRATIVE ASSISTANT
Kindred Homecare
2019.04 - 2021.03
- Create and maintain staff accounts
- Maintain compliances
- Schedule training for staff
- Booking travel and accommodations
- Events planner
- Social media engagement
PAYROLL COORDINATOR
Kindred Homecare
2018.05 - 2019.04
- Process payroll for 600+ employees
- Maintain employee files
- Process year end documents
- Employee Benefits
- Oversee WorkSafe claims and payments
CUSTOMER CARE SPECIALIST
Kindred Homecare
2017.04 - 2018.05
- Schedule staff with clients
- Home visits to start new services or maintain current service
- Recruit staff, coaching and conflict resolution
- Create and maintain relationships with clients and families
- Distribution of PPE, client binders and documentation books
Education
CPI NONCRISIS INTERVENTION -
March 2023
CPR AND FIRST AID LEVEL C -
February 2023
DEALING WITH DIFFICULT PEOPLE - ONLINE WORKSHOP -
September 2020
EARLY CHILDHOOD EDUCATION CERTIFICATE -
NBCC
06.2024
EXCEL -
NBCC
05.2019
Skills
- Staff Management
- Business Administration
- Payroll
- Scheduling
- Client Relations
- Staff Recruitment/Coaching
Timeline
ADMINISTRATIVE ASSISTANT/EDUCATOR
BGC Charlotte County Club
2023.03 - Current
YOUTH CARE WORKER
Neighborhood Works
2021.09 - 2023.06
ADMINISTRATIVE ASSISTANT
Kindred Homecare
2019.04 - 2021.03
PAYROLL COORDINATOR
Kindred Homecare
2018.05 - 2019.04
CUSTOMER CARE SPECIALIST
Kindred Homecare
2017.04 - 2018.05
CPI NONCRISIS INTERVENTION -
March 2023
CPR AND FIRST AID LEVEL C -
February 2023
DEALING WITH DIFFICULT PEOPLE - ONLINE WORKSHOP -
September 2020
EARLY CHILDHOOD EDUCATION CERTIFICATE -
NBCC
EXCEL -
NBCC
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