Lisa McLeod
La Rivière,MB
Summary
Self-employed Hair Stylist with a proven ability to cultivate long-lasting client relationships through exceptional communication and trust-building skills. Expertise in salon maintenance and client consultations, coupled with effective management of inventory and customer service operations. Demonstrated leadership and retail sales strategies have led to a loyal clientele within a tight-knit community. Committed to enhancing the client experience while maintaining high standards of service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Hair Stylist
self employed
Lariviere Mb, MB
10.1998 - Current
- Provided consultations to clients about their desired hairstyle and hair care needs, such as colors, cuts, etc.
- Tracked inventory of supplies used for styling services. As well as placing product and inventory orders.
- Did all salon paperwork, such as income tax preparation, GST preparation, and all bill payments for salon maintenance?
- All salon cleanup and maintenance, snow removal, as well as grass services and curb appeal for clients.
- Responded to customer inquiries by phone, email, and in person.
- Booking and organizing appointments regularly with a large clientele.
- Assisted other stylists with busy periods in the salon.
- Dealt with cash to receive payments from clients for hair and wig services.
- Provide consultation and professional experience with custom wigs and services.
- As a stylist in a small community, I prided myself on providing a safe and trustworthy environment to ensure customers' privacy and confidentiality. Working with wigs and directly with people, it was a sensitive and private service that my clients trusted; conversations would stay between myself and my client, and no one else.
Education
Custom Wig Fitting And Specialized Cutting
New Image Canada
Toronto, ON10-2009
Hairstylist
Marval School of Beauty
Winnipeg, MB10-1998
High School Diploma -
Dakota Collegiate
Winnipeg, MB06-1995
Skills
- Networking expertise
- Relationship building and management
- Advanced communication skills
- Outstanding client retention
- Salon maintenance
- Appointment scheduling
- Client consultation
- Outstanding customer service
- Safety compliance
- Schedule management
- Sales expertise
- Strong leader
- Conflict resolution skills
- Retail sales strategies
- Quick learner
- team worker
- multitasking/ prioritizing
- detail oriented/ Thoroughness
Affiliations
- i volunteer at manitou elementary school and run the pizza hot lunch program
- i volunteer to cook at the breakfast club at manitou hockey rink
- i volunteer at manitou hockey rink in the canteen as needed
- event coordinator for 3very successful events at the LaRiviere recreation center
- i volunteered with Cancer care in the Look good feel good program .I educated woman about wigs and product and services available to them to help make a difficult situation easier.
Accomplishments
- i was awarded BBB 2010 Market place excellence torch award for Reflective creations hair and wig .For ethics and integrity in business
Certification
- 2009 i completed a custom wig fitting and cutting course with New Image Canada . At the time i was the only person in all of Manitoba that had such credentials.
References
- Sonya Bridge . Co worker and salon owner where i rented chair at Time N Again hair salon from 2002-2007 when salon sold to one of the salon staff (204)294-2353 or email sonyabridge4@gmail.com
- Janet Casavant. Co Worker and New salon owner of TIME N AGAIN HAIR SALON 2007-October 2009
- Keri Emms. Long time Friend (34 years) (204)792-8854
- Brandy Matheson. Friend (204)821-5918
- Jennifer Smolinski. Long time Client 13+ years (204)612-2178
Timeline
Hair Stylist
self employed
10.1998 - Current
Custom Wig Fitting And Specialized Cutting
New Image Canada
Hairstylist
Marval School of Beauty
High School Diploma -
Dakota Collegiate