Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Lisa McKemy

Temecula

Summary

Dynamic and dedicated professional with a strong background in education and customer service. Skilled in communication and problem-solving. Excellent in social environments, with empathy and kind nature. A collaborative team member, who takes initiative and handles tasks with patience and diligence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Instructional Assistant

Vista Unified School District
Vista
08.2006 - 04.2025
  • Assisted in developing Individual Education Plans for students with disabilities.
  • Offered emotional support during times of difficulty or crisis situations involving the student
  • Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
  • Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
  • Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
  • Facilitated communication between home and school by providing information about student progress and activities at school.

Customer Service Cashier and Inventory

Walgreens
Vista
01.2016 - 07.2018
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Greeted customers and provided friendly customer service.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted customers with locating merchandise within the store.

Sandwich Artist

Port of Subs
Oceanside
02.2015 - 04.2017
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Followed established procedures for handling money transactions accurately.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Operated cash registers to process payments from customers.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Student Supervisor/ Tutor

Ace's After School Program
Vista
08.2013 - 06.2014
  • Provided assistance to students in understanding course materials and assignments.
  • Collaborated with faculty members to develop strategies for improving student engagement levels.
  • Facilitated the development of individualized learning plans for students with special needs or disabilities.
  • Supervised extracurricular activities such as sports teams or clubs while ensuring adherence to safety regulations.
  • Developed strategies to motivate students, and increase efficiency and satisfaction.
  • Maintained detailed documentation of students' attendance and disciplinary actions imposed.

Education

Associate of Arts - General Studies

Mira Costa College
Oceanside, CA
06-1989

Skills

  • Communication skills
  • Customer service
  • Problem solving
  • Friendly and outgoing
  • Multicultural awareness
  • Safety and incident management
  • Empathy and patience
  • Positive reinforcement
  • Collaborative teamwork

Certification

  • Microsoft Word Completion Certificate at Vista Adult School
  • Healthcare 101 Completion Certificate

Volunteer Work

  • Volunteer playground supervisor and classroom assistant at Empresa Elementary
  • Girl Scout Co-leader, assisted with camping trips, fieldtrips, and high capacity events

Timeline

Customer Service Cashier and Inventory

Walgreens
01.2016 - 07.2018

Sandwich Artist

Port of Subs
02.2015 - 04.2017

Student Supervisor/ Tutor

Ace's After School Program
08.2013 - 06.2014

Instructional Assistant

Vista Unified School District
08.2006 - 04.2025

Associate of Arts - General Studies

Mira Costa College
Lisa McKemy