Lisa May
Brampton,ON
Summary
Results-driven Account Manager known for exceptional productivity and efficient task completion. Specialize in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to achieve client satisfaction and loyalty.
Overview
21
21
years of professional experience
Work History
Account Manager
Equipco Ltd
London, Ontario
02.2020 - 10.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Developed strategies to increase revenue from existing accounts.
- Presented product features and advantages to potential customers during sales meetings.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Attended trade shows and conferences as a representative of the company.
Category Manager
HD Supply Canada
Vaughan, Ontario
05.2017 - 01.2020
- Developed and implemented category strategies to increase market share for assigned categories.
- Conducted regular reviews of inventory levels and adjusted purchasing plans accordingly.
- Evaluated vendor performance on a quarterly basis to ensure quality standards were met or exceeded.
- Collaborated with marketing team to create targeted advertising campaigns based on consumer trends.
- Organized cross-functional meetings with stakeholders from different departments in order to discuss category initiatives.
Inventory Control Analyst
HD Supply Canada
Vaughan, Ontario
02.2011 - 05.2017
- Developed and implemented inventory control processes to ensure accurate tracking of products.
- Identified opportunities to reduce inventory costs while maintaining customer service levels.
- Coordinated with purchasing department to ensure timely delivery of materials and supplies.
- Performed regular physical inventories and reconciled differences between physical count and system-generated numbers.
Pricing and Product Data Analyst
HD Supply Canada
Vaughan, Ontario
03.2008 - 02.2011
Warehouse Associate
HD Supply Canada
Brampton, Ontario
09.2003 - 03.2008
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Education
Certificate - Certified in Planning And Inventory Management
Seneca College of Applied Arts and Technology
North York, ON11-2013
High School Diploma -
Our Lady of Lourdes Catholic High School
Guelph, ON06-1998
Skills
- Customer training
- Vendor Relations
- Sales Analysis
- Contract Negotiation
- Client Relationship Management
- Business Development
Timeline
Account Manager
Equipco Ltd
02.2020 - 10.2024
Category Manager
HD Supply Canada
05.2017 - 01.2020
Inventory Control Analyst
HD Supply Canada
02.2011 - 05.2017
Pricing and Product Data Analyst
HD Supply Canada
03.2008 - 02.2011
Warehouse Associate
HD Supply Canada
09.2003 - 03.2008
Certificate - Certified in Planning And Inventory Management
Seneca College of Applied Arts and Technology
High School Diploma -
Our Lady of Lourdes Catholic High School
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