Lisa-Marie Caeiro
London,ON
Summary
Multitalented professional with several years in top-tier public and private sector Business operations. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Known for high productivity and efficiency in managing complex schedules ,in time management, confidential document handling, and advanced Microsoft Office skills. Excel in adaptability, ensuring seamless office operations and support for executive teams. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Kings University
London, Ontario
08.2011 - 03.2025
- Managed director's calendar and prepared meeting agenda and materials.
- Made travel arrangements for employee trips and conferences.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Managed and tracked expenses to meet company budget requirements.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Created newsletters to share company updates and events.
- Leveraged word processing software to create proposals, letters and memos.
- Set up meeting and event logistics for senior management and updated calendars.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Coordinated multiple schedules using online calendaring system.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Assisted with special projects such as researching topics or creating presentations for management review.
- Handled confidential information with discretion and integrity.
- Took detailed notes in meetings and disseminated information afterward.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Worked with children's program leaders to meet administrative needs such as communicating with parents and processing security forms for minors.
- Organized and maintained church files, records and documents.
- Entered contributions into accounting software program on a monthly basis.
- Prepared bulletins for weekly attendees.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Updated existing webpages with new content or changes.
- Staff Association Secretary, maintained and updated website, minute taking, correspondence to association members and coordinated catering for meetings and events.
Secretary/Team Assistant
St. Joseph Healthcare Centre
London, Ontario
01.2007 - 08.2011
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports for the HR Manager.
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Coordinated interview schedules between hiring managers and applicants.
- Prepared or maintained employment records using human resources management system software.
- Developed and maintained relationships with hiring managers to understand their needs and preferences.
- Maintained accurate records of all applicants' information throughout the recruitment process.
- Scheduled or conducted new employee orientations.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Handled confidential information with discretion and integrity.
- Managed director's calendar and prepared meeting agenda and materials.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Provided administrative support to the recruiting team by preparing offer letters, contracts and other documents.
- Conducted and facilitated applicant testing to confirm applicant competencies.
- Scheduled interviews with qualified candidates at designated time slots with staff.
- Managed candidate activity within Applicant Tracking System (ATS).
- Updated and maintained candidate records in the recruitment database.
- Updated and maintained recruitment and personnel files.
Executive Administrative Assistant
Cloydon Ltd
London, Ontario
01.2003 - 12.2005
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Followed proper accounting and bookkeeping procedures to support audits.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Prepared monthly financial statements according to established deadlines.
- Managed daily invoices, reports and proposals.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Provided detailed reports and analyses to management regarding receivables status.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Matched orders with invoices and recorded required information.
- Reconciled bank statements on a regular basis to ensure accuracy of financial records.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Reconciled customer accounts and resolved discrepancies.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Performed daily bank reconciliations of all cash accounts.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Ensured compliance with relevant laws, regulations and standards related to Accounts Payable and Receivable activities.
- Reconciled computer reports with manually maintained ledgers.
- Monitored customer account details for payment activity.
- Handled and resolved employee payroll queries in a timely and professional manner.
- Processed new employee paperwork and entered information into payroll system.
- Processed and issued paychecks and earnings statements.
- Coordinated child support deductions and distributed wage assignments.
After-School Program Leader
London Children’s Connection
London, Ontario
- Created a warm atmosphere that was conducive to learning and socialization.
- Developed strong relationships with parents to ensure they felt comfortable leaving their child in our care.
- Took class attendance and recorded absences.
- Facilitated group activities to promote teamwork and social skills among children.
Sales Associate
Ricki’s / Benix
London, Ontario
- Computed purchases and received and processed cash or credit payment.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Worked with fellow sales team members to achieve group targets.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
Contract Accounts Payable/Payroll Clerk
Trojan Technologies
London, Ontario
- Processed new employee paperwork and entered information into payroll system.
- Coordinated with HR department to verify employee information and payroll processing.
- Handled high-volume invoice processing with minimal supervision.
Education
Bachelor of Arts - Cross discipline degree
University of Western Ontario
London, ON06-2003
High School Diploma -
Regina Mundi Secondary School
London, ON06-1997
Skills
- Deadline management
- Business administration
- Expense reporting
- Project coordination
- Team collaboration
- Multitasking ability
- Analytical thinking
- Staff training
- Report analysis
- Database management
- Manage executive schedules
- Travel itineraries
- Event planning
- Schedule & calendar planning
- Software knowledge
- Excellent communication
- Meeting logistics
- Meticulous attention to detail
- Advanced MS office suite
- Adaptability and flexibility
Languages
English
Native/ Bilingual
French
Limited
Portuguese
Limited
References
References available upon request.
Timeline
Administrative Assistant
Kings University
08.2011 - 03.2025
Secretary/Team Assistant
St. Joseph Healthcare Centre
01.2007 - 08.2011
Executive Administrative Assistant
Cloydon Ltd
01.2003 - 12.2005
After-School Program Leader
London Children’s Connection
Sales Associate
Ricki’s / Benix
Contract Accounts Payable/Payroll Clerk
Trojan Technologies
Bachelor of Arts - Cross discipline degree
University of Western Ontario
High School Diploma -
Regina Mundi Secondary School
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