Lisa MacIntyre
Kanata,ON
Summary
A strategic thinker with a passion to succeed and a solid business acumen who has effectively developed and implemented innovative solutions to achieve both short and long term objectives. Extensive practical experience with the commercial management elements of substantial and complex programs, especially in the strategic planning, negotiation and administration of several intricate contracts and supplier agreements within government procurement and industry business models.
Overview
18
18
years of professional experience
Work History
Contract Manager, Team Lead
Thales Canada Inc.
07.2017 - 10.2022
- Combines strategic thinking, commercial acumen, and transaction experience to support delivery commercial and support services in complex organizations with multiple lines of business, in accordance with all applicable laws and regulations, policies and procedures.
- Provides strategic, practical commercial and contractual advice and guidance to business units, service providers, and external stakeholders, while ensuring principles of fairness and transparency are adhered to.
- Expert knowledge and proven performance in corporate and commercial strategic initiatives enabling corporate growth, commercial risk management and efficiency within commercial and cross functional departments.
- Successfully lead, defined, negotiated, and managed pre/post lifecycle of a broad range of contractual agreements including Goods & Services Agreements, Consulting Agreements, Subcontract Agreements within Aerospace & Defence Canadian Government in excess of CAD $200M in accordance with company policies and procedures, legal/regulatory compliance.
- Executes entire procurement process for varying types of procurements, including large capital and extremely complex procurements ensuring highest ethical standards are maintained throughout procurement process.
- Evaluated sole source and competitive RFPs for best value goods & services, non-standard terms while advising collaborating with and coaching cross functional teams from planning and development right through the evaluation and award process.
- Drafted Subcontractor flow down terms and conditions templates for Procurement use on new and existing programs.
- Conducted Legal & Third Party Business Integrity Assessments, Anti-Corruption in accordance with company policy & procedures.
- Liaised with Program Management and Technical Subject Matter Experts to ensure requirements within Statement of Work (SOW) and Product Function Specification (PFS) were defined clearly and in compliance with Customer requirements.
- Report contract progress, legal & contractual risks, and opportunities to local and global management to ensure the project’s overall direction and integrity.
- Implemented Claims Management process in accordance with policies and procedures by devising Claim preparation, tracking and negotiation strategies.
- Performed day-to-day contract management of project(s) to ensure project objectives are achieved within time/cost/quality constraints.
- Managed contractual deliverables and financial milestones ensuring compliance is adhere to, focusing on customer satisfaction, mitigating delayed deliverables/milestones where applicable.
- Collaborate with Program Management to manage gross margin targets as mandated by corporate head quarters at Contract award.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships
- Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts
- Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers
- Cultivated strong relationships with vendors and partners supporting administrative operations
- Developed internal requirements and standards to minimize regulatory risks and liability across programs
- Built and managed processes for tracking and monitoring department performance
Contracts and Procurement Consultant
The Ottawa Hospital
04.2016 - 07.2017
- Managed RFx process, including Request for Information (RFI), Request for Proposal (RFP), Request for Quote (RFQ), and Request for Bid (RFB).
- Led procurements of varying types and complexities, including large capital and extremely complex procurements while collaborating with cross functional teams from planning and development right through evaluation and award process.
- Provides strategic, practical procurement advice while ensuring principles of fairness and transparency of procurement process are adhered to.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts
Contract Manager, Vendor Management Office (VMO), IT Management
Brookfield Renewable Energy Group
10.2014 - 10.2015
- Executes entire procurement process for complex Information Technology (IT) procurements, ensuring highest ethical standards are maintained throughout procurement process.
- Negotiate IT agreements and support contract renewals (licensing, infrastructure, networking, and telecom agreements).
- Negotiate IT consulting services agreements and support contract renewals (implementation agreements and managed services).
- Collaborate with functional leaders to set strategic procurement direction for IT and Consulting services.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms
Commercial Manager, Business Development
Babcock Canada Inc.
03.2014 - 08.2014
- Managed and facilitated proposal process from Bid/No Bid decisions, gate reviews and approvals to final coordination of response in accordance with company policy and procedures.
- Developed in conjunction with Program Management overall proposal schedule.
- Developed RFPs compliance matrices, maintained log of all clarification questions, and assigned responsibilities to key stakeholders for proposal activities and input.
- Primary point of contact for all communications with Public Works and Government Services Canada (PWGSC) for clarification questions, bidders conferences, submission of bids, debriefs and appeal process.
- Analyzed PWGSC RFPs and RFIs and Subcontractor responses including but not limited to deal structure, customer requirements, non-standard terms, schedule, price and flow down terms and conditions.
- Identified to key stakeholders any non-compliance and contractual risk and proposed steps minimize such exposure.
- Worked in conjunction with key stakeholders to develop comprehensive proposals to RFPs, RFQs and RFIs issued by PWGSC and the Department of National Defence (DND) for CCG opportunities.
Contract Manager, Corporate Security Officer (CSO)
Atlantis Systems Corp. (ASC)
04.2012 - 02.2014
- Established and implemented Contract Management procedure with improved processes, standardized contracts and streamlined workflows resulting in 25% reduction in duplication of effort and redundant processes.
- Executes complex Contracts and Subcontracts, ensuring highest standards and fairness are maintained throughout entire process.
- Provides strategic, practical advice and guidance to management, service providers, and external stakeholders, while ensuring principles of fairness and transparency are adhered to.
- Developed, standardized and implemented all Commercial Contract Management policies and procedures, and pre/post contract award templates to protect Corporations interests.
- Managed employee security requirements; Controlled Goods Program Registration in accordance with regulations.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones
- Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Cultivated strong relationships with vendors and partners supporting business operations.
- Analyzed and solved multi-faceted problems that effected business initiatives.
Subcontract Management
General Dynamics Canada
11.2004 - 02.2012
- Leading supplier/subcontractor negotiations against successful contract methodologies to obtain most cost effective supply solutions, best protecting Company’s commercial position; accurately reflected in formal subcontracts and POs.
- Subcontract management of multi-million dollar contracts whilst driving incremental measurable value for business in terms of process efficiency, cost savings, performance improvement, quality and accuracy of information.
- Combines strategic thinking, commercial acumen, and transaction experience to support deliver of procurement services in complex organization with multiple lines of business, in accordance with all applicable laws and regulations, policies and procedures.
- Primary liaison for all company proposal and contractual matters for ground and airworthiness Subcontracts (Acquisition and In Service Support (ISS)) with a portfolio value of $150M.
• Led the commercial, legal and compliance aspects in analyzing Subcontractors requests, bids & proposals, contractual agreements.
• Evaluated Subcontractor sole source and competitive RFPs for best value goods & services, non-standard terms and provided recommendations for supplier selection.
• Successfully lead, defined, negotiated, and managed the pre/post lifecycle of Subcontracts; and associated documentation in accordance with company policies and procedures, legal/regulatory compliance.
• Drafted and negotiated Subcontractor flow down terms and conditions templates.
Education
Technician - Medical Laboratory Technology
Career Canada College
Ottawa, ON05.2003
Legal Assistant Diploma Program -
Algonquin College of Applied Arts And Technology
Ottawa, ON01.1989
Skills
- Contract Negotiation and Management
- Strategic Sourcing and Supply Chain Management
- Customer Relationship Management
- Analytical Problem Solving and Dispute Resolution
- Risk Management
- Corporate and Commercial Strategic Initiatives
- Cross-Functional Team Leadership
- Public Service and Procurement Canada (PSPC) Contracting
Accomplishments
- Established and implemented a Contract Management procedure with improved processes, standardized contracts and streamlined workflows resulting in a 25% reduction in duplication of effort and redundant processes.
- Created and implemented Claims Management process in accordance with policies and procedures by devising Claim preparation, tracking and negotiation strategies.
Security Clearance
Secret, Controlled Good Registered Approved
Languages
English
Native or Bilingual
Affiliations
Women in Defence and Security (WiDS)
National Contract Management Associaiton
Timeline
Contract Manager, Team Lead
Thales Canada Inc.
07.2017 - 10.2022
Contracts and Procurement Consultant
The Ottawa Hospital
04.2016 - 07.2017
Contract Manager, Vendor Management Office (VMO), IT Management
Brookfield Renewable Energy Group
10.2014 - 10.2015
Commercial Manager, Business Development
Babcock Canada Inc.
03.2014 - 08.2014
Contract Manager, Corporate Security Officer (CSO)
Atlantis Systems Corp. (ASC)
04.2012 - 02.2014
Subcontract Management
General Dynamics Canada
11.2004 - 02.2012
Technician - Medical Laboratory Technology
Career Canada College
Legal Assistant Diploma Program -
Algonquin College of Applied Arts And Technology
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