Dynamic nursing professional with extensive experience in policy development and quality management. Proven ability to monitor clinical outcomes and develop training programs that elevate staff performance and enhance patient care. Eager to leverage expertise to drive quality improvements and support organizational goals. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Open To Work
Hi, I’m
Lisa London
Registered Nurse
Blaine,WA
Summary
Work History
PodimetricsBoston, Massachusetts
Quality Management Nurse
01.2022 - 04.2026
Job overview
- Executed quality assessments of patient care protocols to ensure adherence to standards.
- Ensured compliance with healthcare regulations and quality standards.
- Reviewed and updated quality management policies to align with best practices.
- Monitored clinical outcomes to support continuous quality improvement initiatives.
- Developed and implemented training programs for nursing staff.
- Collaborated with cross-functional teams to enhance care delivery standards.
- Analyzed patient feedback to identify areas for improvement.
Intermountain Health CareLas Vegas, Nevada
Nurse Manager
09.2017 - 01.2022
Job overview
- Developed and implemented nursing policies that streamlined operations and enhanced care delivery.
- Managed scheduling and staffing to align with patient care demands, optimizing resource utilization.
- Supervised nursing staff, ensuring quality patient care and compliance with protocols, resulting in improved patient satisfaction.
- Conducted performance evaluations and provided mentorship to nursing staff.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Resolved conflicts among staff members to maintain a positive work environment.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Facilitated communication between physicians, nurses, support services personnel.
- Investigated incidents or complaints from patients or their families.
KaiserCarlsbad Springs, California
Registered Nurse Clinical Supervisor
05.2007 - 07.2016
Job overview
- Supervised nursing staff and ensured compliance with health regulations.
- Monitored staff performance and addressed areas for improvement effectively.
- Managed scheduling to secure nurse coverage and support for patients.
- Participated in quality assurance initiatives to improve patient outcomes and satisfaction ratings.
- Facilitated interdisciplinary team meetings to enhance communication and collaboration.
- Educated team members, patients and family members on care plans, medication regimes and protocols.
- Actively participated in interdisciplinary rounds as part of a collaborative approach to patient care.
- Provided leadership role model for professional growth through mentorship program.
- Assisted in the recruitment, interviewing, hiring, orientation, and training of new nursing personnel.
- Identified risk issues within department and developed resolution strategies.
Education
Capella UnivserityMinneaopolis, MN
Master of Health Care Administration from Health Information Technology
05-2017
University Overview
TRUKamloops, BC
Bachelor of Science from Nursing
06-1998
University Overview
Skills
- Quality improvement
- Quality assessment
- Regulatory compliance
- Clinical outcome monitoring
- Outcome monitoring
- Quality metrics
- Care delivery improvement
- Patient safety
- Patient outcomes
- Data analysis
- Certified in CPR/AED
- Staff training
- Preventive healthcare
- Preventive care
- Patient education
- CPR/AED certification
Work Preference
Job Search Status
Open to workWork Type
Contract WorkLocation Preference
RemoteHybridSalary Range
$100000/yr - $200000/yrTimeline
Quality Management Nurse
Podimetrics
01.2022 - 04.2026
Nurse Manager
Intermountain Health Care
09.2017 - 01.2022
Registered Nurse Clinical Supervisor
Kaiser
05.2007 - 07.2016
Capella Univserity
Master of Health Care Administration from Health Information Technology
TRU
Bachelor of Science from Nursing