Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Lisa Lemens

Groveland

Summary

Accomplished Payroll Manager and HR Compliance Specialist with a proven track record at First Light Resorts, adept at bi-weekly payroll management and resolving complex discrepancies. Demonstrates exceptional leadership in mentoring staff and enhancing payroll processing accuracy. Expert in developing compliance policies, ensuring adherence to federal and state laws. Skilled in both technical payroll solutions and effective conflict resolution.

Overview

8
8
years of professional experience

Work History

Payroll Manager and HR Compliance Specialist

First Light Resorts
Groveland
03.2021 - Current
  • Generated relevant paperwork and payroll reports.
  • Maintained detailed records of all wage calculations and deductions.
  • Resolved discrepancies between payroll records and timekeeping systems.
  • Provided technical support to staff members regarding the use of the payroll system.
  • Facilitated payroll-related training sessions for new hires and ongoing education for existing staff.
  • Managed comprehensive payroll processing for large employee base, ensuring accuracy and compliance with federal and state laws.
  • Conducted regular audits of payroll records and processes to identify and correct discrepancies, enhancing data integrity.
  • Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Enforced payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
  • Resolved complex payroll issues, serving as the primary point of contact for employee inquiries and concerns.
  • Responded to requests for information as company expert on payroll operations.
  • Developed and implemented Human Resources compliance policies and procedures.
  • Planned and executed compliance audits to check company policies, procedures and controls.

Restaurant Manager

Rush Creek Lodge
Groveland
10.2016 - 03.2020
  • Resolved conflicts among employees in an effective manner.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Education

High School Diploma -

Mukwonago High School
Mukwonago, WI
06-1997

Skills

  • New hire processing
  • Check processing
  • Bi-weekly payroll management
  • Resolving discrepancies
  • Payroll processing
  • Documentation requirements
  • Payroll document management
  • Resolving payroll problems

Affiliations

  • Cleaning and organizing are hobbies I enjoy
  • Volunteer work with the school
  • Arts and Crafts

Timeline

Payroll Manager and HR Compliance Specialist

First Light Resorts
03.2021 - Current

Restaurant Manager

Rush Creek Lodge
10.2016 - 03.2020

High School Diploma -

Mukwonago High School

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Lisa Lemens