Lisa Legue

*Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma

• Gathered approximately 30 patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
• Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
• Measured 15-20 patients daily and recorded visual acuity and color vision testing.
• Applied eye medications and drops to dilate pupils in preparation for examinations.
• Assisted in scheduling for surgical procedures, ensuring consent documents and history were up to date on patients file. Worked along side Cornwall hospital bookings ensuring procedures went as smooth as possible for our patient.
• Educated patients on eye care routines, leading to increased compliance with prescribed treatment plans.
• Maintained up-to-date knowledge of industry advancements through continuing education courses and training seminars.
• Improved office efficiency by maintaining accurate patient records and scheduling appointments.
• Participated in team meetings aimed at improving clinic performance, offering valuable input based on hands-on experience as an Ophthalmologist Assistant.
• Reduced wait times for patients by efficiently preparing exam rooms between appointments, ensuring all necessary equipment was ready for use.

• Managed accounts payable and receivables and payroll.
• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
• Input high volume of monthly invoices with consistent accuracy.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Streamlined bookkeeping procedures to increase efficiency and productivity.

• Streamlined prescription processing with accurate data entry and verification of patient information.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Collected co-payments or full payments from customers.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Counted and labeled prescriptions with correct item and quantity.
• Trained new pharmacy staff on computer system and drug management protocols.
• Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
• Assisted pharmacy staff with preparing medications and filling orders.
• Coordinated with insurance companies to resolve billing and reimbursement issues.
• Streamlined medication inventory management, implementing efficient stock rotation system.