Lisa Lamb
Dorchester,NB
Summary
Caring Early Childhood Educator with outstanding experience and enthusiasm for teaching students vital skills for development and future success. Successful in building strong teacher-student relationships using an upbeat attitude, patience and personable communication. Effective in working diligently to meet project deadlines on time. Adaptable in coordinating with peers on team projects as well as working independently to achieve goals.
Overview
22
22
years of professional experience
Work History
Early Childhood Educator
DCS Kids Daycare and Early Learning Center
Dorchester, NB
03.2021 - Current
- Implemented hands-on, play-based strategies for experiential learning.
- Promoted good behaviors by using positive reinforcement methods.
- Stuck to daily routines to help children feel comfortable and promote development.
- Organized and led activities to promote physical, mental and social development.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Taught children foundational skills in colors, shapes and letters.
- Established indoor and outdoor safe play environments for toddler-age children.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Customer Service Representative
Moneris Solutions Inc.
Sackville, NB
10.2003 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
Education
Early Childhood Education
NBCC
Saint John, NB06.2023
High School Diploma -
Tantramar Regional High School
Sackville, NB06.1993
Skills
- Motor Skill Development
- Individualized Support
- Curriculum Planning
- Behavioral Modeling
- Clear and Direct Communication
- Creating a Safe Learning Environment
- Verbal and Written Communication
- Relationship Building
- Organizing and Distributing Materials
- Arts and Crafts
- Supervising Classroom Activities
- Encouraging Participation and Inclusivity
- Social Skills Development
Professional Development and Certificates
- First Aid
- Tools for inclusion Certificate
- Trauma responsiveness strategies certificate
- Introduction to Forest Schooling Certificate
- Early Childhood Montessori Certificate
- Child Development - Self Regulation Certificate
Timeline
Early Childhood Educator
DCS Kids Daycare and Early Learning Center
03.2021 - Current
Customer Service Representative
Moneris Solutions Inc.
10.2003 - 08.2023
Early Childhood Education
NBCC
High School Diploma -
Tantramar Regional High School
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