Lisa Kreller
Kincardine,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Smart Serve Certificate
Township Of Huron Kinloss
04.2023 - Current
- Collaborated with the Township of Huron Kinloss to bartend at local functions; Weddings, Ripley Wolves hockey games, local hockey tournaments and banquets, Christmas events, Celebration of Life and other special events hosted by the Township
Landfill Operator In Charge
Township Of Huron Kinloss
01.2022 - Current
- Organizes and oversees the daily operations and maintenance
- Received my certificates for Front End Loader and Landfill Packer from Canadian Heavy Equipment College
- Monitors access to landfill during non business hours
- Participated in continuous improvement initiatives, identifying areas for process optimization and recommending changes for implementation.
- Conducted preventative maintenance on equipment, prolonging its lifespan and reducing the need for costly repairs.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Monitor filling of landfill trenches and scheduled construction of new trenches
- Maintains the landfill site in a clean and safe manner and follows health and safety practices
- Responsible for scheduling of work for Landfill staff
Landfill Attendant
Township Of Huron Kinloss
09.2020 - 01.2022
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Maintenance Administrative Assistant
Fischer Canada Stainless Steel Tubing
01.2015 - 07.2020
- Supports the team by coordinating and organizing assigned preventative maintenance activities, resources and information
- Extensive knowledge of Kardex Remstar
- Provide input for updating the required preventative maintenance schedule, based on progress while working within an integrated team environment
- Supports the Plant Manager and Plant Supervisors in the development of detailed plans while maintaining the element of safety
- Assisted with employee training and provided input for performance evaluations
- Prepare reports to provide information and data to internal stakeholders as required
- Monitor and deliver reporting on performance, track completion of work as scheduled, track status of actions for the maintenance team, liaise between different areas of the plant, including internal and external stakeholders, and providing recommendations on recovery of the performance
- Responsible for tacking equipment and parts inventory
- Implemented documentation policies and procedures
- Assisted in training and starting up the maintenance department at the Sister plant in the United States
- Responsible for procuring external contractors for various Plant requirements.
Receptionist
Viessmann Manufacturing Company INC
11.2003 - 03.2007
- Responsible to setting up meetings, booking rooms and tracking minutes of meeting
- Interface with various work groups
- Single point of contact for Shipping and Receiving Logs
- Provide quick and effective service to both personal and business customers
- Distributed client files to business partners.
Education
Resurrection Catholic Secondary School
01.1995
Skills
- Proven ability to coordinate and task plan within a Team environment
- Ability to multi-task and manage changing priorities with limited supervision
- Strong communication skills providing advice, guidance and consultation to Stakeholders
- Recognized high performer in administrative processes
- Ability to generate and analyzing a multitude of reports
- Highly skilled in forecasting and cost monitoring
- Proven Interpersonal Skills ensuring effective interactions with internal and external clients
- Proven ability to identify problems and demonstrate leadership
- Food and Beverage Service
References Available
True
Volunteer Experience
- Team Manager and Treasurer for Minor Hockey/Minor Softball/Minor Lacrosse
- School Parent Council Co-Chair of Fundraising, Build a new school playground
Languages
English
Native or Bilingual
Timeline
Smart Serve Certificate
Township Of Huron Kinloss
04.2023 - Current
Landfill Operator In Charge
Township Of Huron Kinloss
01.2022 - Current
Landfill Attendant
Township Of Huron Kinloss
09.2020 - 01.2022
Maintenance Administrative Assistant
Fischer Canada Stainless Steel Tubing
01.2015 - 07.2020
Receptionist
Viessmann Manufacturing Company INC
11.2003 - 03.2007
Resurrection Catholic Secondary School
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