Lisa Kovac
Tracy
Summary
Detail-oriented professional with extensive experience in quality management within healthcare. Skilled in conducting audits, monitoring performance metrics, and implementing improvements. Dedicated to enhancing patient outcomes through data-driven decisions and effective team collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cardiovascular Data and Quality Manager
St. Joseph's Medical Center
Stockton, CA
08.2025 - 07.2026
- Conducted quality audits to ensure compliance with healthcare regulations and standards.
- Assisted in developing and implementing quality improvement initiatives across departments.
- Monitored performance metrics to identify areas for process enhancement.
- Collaborated with cross-functional teams to support patient safety initiatives.
- Identified opportunities for process improvements within data management systems, contributing to enhanced performance.
- Enhanced data accuracy by implementing robust data validation and quality control processes.
Cardiovascular Data and Quality Coordinator
St. Joseph's Medical Center
Stockton, CA
01.2017 - 08.2025
- Implemented quality assurance protocols to enhance patient safety and care standards.
- Developed and maintained comprehensive documentation for quality management systems and compliance audits.
- Collaborated with clinical teams to identify areas for process improvement in operational workflows.
- Facilitated interdisciplinary meetings to promote collaboration on quality enhancement strategies and patient outcomes.
- Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
Procedural Care Unit Supervisor
St. Joseph's Medical Center
Stockton, CA
05.2007 - 01.2017
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Led a team of healthcare professionals, fostering collaboration and enhancing patient care delivery.
- Implemented process improvements that streamlined workflow and increased departmental efficiency.
- Developed training programs for new staff, promoting skill development and compliance with protocols.
- Collaborated with multidisciplinary teams to address operational challenges and improve patient outcomes.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2010
Nursing Diploma - Nursing
St. Elizabeth's School of Nursing
Brighton, MA05-1987
Skills
Quality measurement
Employee onboarding and training
Effective time management
Consistent reliability
Guidance and support
Team building & leadership
Analytical decision-making skills
Proficient Computer Skills and Applications: Cerner, Heart Base, ACCESS database, Excel, Sheets PPT, and Slides
Certification
- Licensed RN - 485314 CA RN- Current
Timeline
Cardiovascular Data and Quality Manager
St. Joseph's Medical Center
08.2025 - 07.2026
Cardiovascular Data and Quality Coordinator
St. Joseph's Medical Center
01.2017 - 08.2025
Procedural Care Unit Supervisor
St. Joseph's Medical Center
05.2007 - 01.2017
Bachelor of Science - Nursing
Grand Canyon University
Nursing Diploma - Nursing
St. Elizabeth's School of Nursing