Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LISA KIM

Surrey,BC

Summary

Efficient and responsible student experienced in analytical skills to assure quality. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Customer Service Associate

Central City Fun Park
07.2020 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled billing and payment issues following guidelines, resolving disputes properly.

Education

Bachelor of Arts - Political Science And Criminology

Simon Fraser University
Burnaby, BC
04.2026

High School Diploma -

Johnston Heights Secondary School
Surrey, BC
06.2022

Skills

  • Production Management
  • Business Administration
  • Attention to Detail
  • Schedule Management
  • Software proficiency
  • Quality assurance

Languages

Korean
Professional Working

Timeline

Shift Supervisor

Starbucks
05.2022 - Current

Customer Service Associate

Central City Fun Park
07.2020 - 02.2022

Bachelor of Arts - Political Science And Criminology

Simon Fraser University

High School Diploma -

Johnston Heights Secondary School

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LISA KIM