LISA HORGAN-POWNALL
Hillsdale,Canada
Summary
Dedicated Food Service Professional with over 30 years in restaurant operations, cooking, and customer service. Skilled in meal preparation for long-term care residents, ensuring compliance with food safety standards and maintaining organized workspaces. Recognized for delivering exceptional service and contributing effectively to team dynamics.
Overview
39
39
years of professional experience
Work History
On-Call Hairdresser for the Deceased
Lynn Stone Funeral Home
Elmvale, Ontario
01.2019 - Current
- Styled hair to enhance client appearance, ensuring satisfaction with every service. with sensitivity and respect, ensuring each look honored the deceased's wishes.
- Provided on-call hairstyling services, focusing on family preferences and standards.
- Styled hair for deceased individuals to enhance their appearance for viewings.
- Maintained a clean and organized workspace to ensure a respectful environment.
Cook / Dietary Aide
Sara Vista Long-Term Care Facility
Elmvale, Ontario
01.2018 - 01.2023
- Promoted from Dietary Aide to Cook, demonstrating growth and commitment.
- Prepared and served nutritious meals for 46 residents, ensuring dietary needs were met.
- Followed food safety and temperature requirements; labeled and dated food and maintained organized coolers.
- Coordinated meal preparation, portioning, presentation, and sanitation to maintain high food quality standards.
Server
The Kozy Kitchen Restaurant
Elmvale, Ontario
01.2005 - 01.2017
- Delivered friendly, efficient table service to enhance guest experience in a busy restaurant.
- Managed POS/debit systems and cash handling while ensuring accurate completion of end-of-day procedures and safe drops.
- Prepared cocktails and drinks for customers, set up and monitored buffet stations, monitored food temperatures, and assisted with cleaning and closing.
Server
Doctors Inn Restaurant
Elmvale, Ontario
01.1998 - 01.2005
- Delivered table service, took orders, served food and beverages, operated POS systems, and supported setup, cleaning, and closing.
- Delivered exceptional customer service in a fast-paced dining environment.
- Took and processed orders efficiently using restaurant management software.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server
Cricklewood Restaurant
Elmvale, Ontario
01.1988 - 01.1998
- Delivered table service, took orders, and served food and beverages in a busy restaurant.
- Provided friendly and attentive service to enhance customer dining experiences.
- Managed tables efficiently while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Education
Hairstyling Diploma -
Barrie School of Hairstyling
Barrie, OntarioOntario Secondary School Diploma -
Elmvale District High School
Elmvale, OntarioCertified -
Smartserve
Skills
- Food preparation & cooking
- Food safety monitoring
- Cleaning & sanitation
- Customer service
- Restaurant & hospitality service
- POS & debit systems
- Cash handling
- Buffet management
- Baking & presentation
- Kitchen equipment
- Bartending
- Independent & teamwork
Timeline
On-Call Hairdresser for the Deceased
Lynn Stone Funeral Home
01.2019 - Current
Cook / Dietary Aide
Sara Vista Long-Term Care Facility
01.2018 - 01.2023
Server
The Kozy Kitchen Restaurant
01.2005 - 01.2017
Server
Doctors Inn Restaurant
01.1998 - 01.2005
Server
Cricklewood Restaurant
01.1988 - 01.1998
Hairstyling Diploma -
Barrie School of Hairstyling
Ontario Secondary School Diploma -
Elmvale District High School
Certified -
Smartserve