Starfox
Lisa Hassman
Cochrane,AB
Summary
Dynamic Logistics Coordinator with proven success at Foodee Media, enhancing on-time delivery rates to 94% through strategic route optimization and exceptional customer service. Skilled in employee training and performance reporting, I drive efficiency and foster collaboration to achieve organizational goals. Committed to sustainability, leading initiatives for zero-emission deliveries.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Foodee Media
Cochrane
09.2023 - Current
- Tracked orders and notified customers regarding status updates and potential delays.
- Reduced transportation costs through optimized route planning with third-party logistics providers.
- Led sustainability initiatives, achieving zero-emission deliveries for 24-26% of total shipments.
- Trained new employees on logistics procedures to ensure consistent team practices.
- Monitored performance metrics and identified improvement areas within logistics processes.
- Prepared and presented comprehensive reports on logistics performance to management.
- Enhanced on-time delivery rates to 94% following a significant company restructure that reduced staff by 75%.
- Collaborated with a 3PL company to launch operations in a new city, increasing on-time delivery from 80% to 95%.
Logistics Coordinator
Logistics Alliance
Brampton
03.2018 - 01.2023
- Monitored and tracked outbound delivery routes for SDM stores across Western Canada.
- Resolved operational issues concerning stores, carriers, and the distribution center through effective email management.
- Served as primary liaison among internal and external clients, distribution center, and carriers.
- Ensured compliance with store delivery service standards and communicated updates via designated portal.
Education
Some College (No Degree) - Business Administration And Management
Stratford Career Institute
Calgary, AB06-2015
Skills
- Customer service and support
- Clerical proficiency
- Reporting and documentation
- Accounts management
- Office software expertise
- Effective communication
- Customer relations
- Active listening
- Service excellence
- Logistics management
- Route optimization
- Organizational skills
- Time management
- Self-motivated approach
- Team collaboration
- Employee training
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Enhanced on-time delivery rates over 94% following a significant company restructure that reduced staff by 75%.
Collaborated with a 3PL company to launch operations in a new city,increasing on-time delivery from 80% to 95%.
Led sustainability initiatives, achieving zero-emission deliveries for 24-26% of total shipments.
Worked and Completed leadership training
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CulturePersonal development programsSoftware
Salesforce
Microsoft Office
Truckmate
AS400
TMS
Languages
English
Native language
Timeline
Logistics Coordinator
Foodee Media
09.2023 - Current
Logistics Coordinator
Logistics Alliance
03.2018 - 01.2023
Some College (No Degree) - Business Administration And Management
Stratford Career Institute
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