Lisa Hardie
Hamilton,Canada
Summary
Results-driven HR professional with 15+ years of experience in training, development, and HR operations. Skilled in LMS administration, HR program execution, stakeholder engagement, and AI (ChatGPT). Proven expertise in leading strategic initiatives to optimize workforce development, enhance organizational learning, and drive process improvements. Analyzes training data to influence decision-making and ensure regulatory compliance. Excels in fostering collaboration and driving organizational change. Expertise in system upgrades, vendor management, and user-centric training programs using Articulate.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr. HRIS Analyst
Stericycle, INC
10.2021 - Current
- Led the strategic governance of the Absorb LMS, driving its seamless operation and maximizing its use across the organization to elevate learning outcomes and foster employee growth
- Directed the successful LMS system upgrade project, ensuring a smooth transition with minimal downtime by conducting thorough needs analysis, system testing, and process improvements
- Partner with LMS Administrators and cross-functional teams to standardize access provisioning, develop comprehensive training programs, and uphold high-quality data accuracy and system integrity
- Designed and implemented user-friendly LMS User Guides and best practices documentation, accelerating user adoption and empowering employees to fully leverage the platform for personal and professional development
- Provide personalized training, coaching, and expert-level troubleshooting, enhancing user confidence and system engagement across all employee levels
- Manage LMS curricula, eLearning courses, and learning paths, aligning training content with organizational goals to create structured, scalable learning experiences for employees
- Sustain strategic vendor relationships and coordinated system upgrades, ensuring that LMS features and functionalities are continuously optimized to meet evolving business needs
- Utilize advanced data analysis to assess training metrics, delivering actionable insights to leadership that drive continuous improvements in employee development initiatives
- Collaborate closely with Learning & Development teams to streamline processes and establish clear guidelines for course development and delivery, enhancing the impact and consistency of training programs
- Contribute to the effective maintenance of SuccessFactors, ensuring seamless LMS-HRIS integration for efficient management of training and employee development records
- Serve as the HRIS Lead for OpenText implementation, collaborating with external partners and overseeing user provisioning, troubleshooting, and system enhancements to meet organizational needs
HRIS Analyst
Stericycle, INC
12.2019 - 10.2021
LMS Administrator
Stericycle, INC
04.2018 - 12.2019
- Led the administration and maintenance of the Learning Management System (LMS), ensuring optimal system performance, integrity, and user accessibility to support continuous learning and development
- Managed and curated digital learning content, overseeing the organization and maintenance of learning materials to ensure alignment with organizational goals and user needs
- Delivered comprehensive user support and training, addressing inquiries, resolving technical issues, and conducting impactful training sessions to enhance user engagement and maximize platform utilization
- Analyzed LMS data usage trends and generated insightful reports, collaborating with key stakeholders to identify opportunities for enhancing the effectiveness of online education and training delivery
- Integrated third-party tools and customized the LMS interface, ensuring a seamless and intuitive user experience that meets the evolving needs of employees and learners
- Maintained compliance with regulatory standards, conducting regular quality assurance audits to ensure the platform adheres to industry best practices and supports organizational objectives
- Collaborated cross-functionally with departments and stakeholders, driving the development of online courses and contributing to strategic planning initiatives to improve the learning experience and support business growth
Education Coordinator
Centre for Minimal Access Surgery, St. Joseph’s Healthcare
10.2016 - 04.2018
- Led the organization and delivery of educational seminars, courses, and programs at CMAS, ensuring seamless execution and a positive learning experience for participants
- Developed and executed marketing and promotional strategies, increasing visibility and engagement for the Centre’s educational offerings
- Cultivated and maintained strong relationships with industry partners, ensuring ongoing collaboration and partnership growth for future initiatives
- Coordinated Residency CMAS programs and hands-on student training in partnership with St
- Joseph's Healthcare and McMaster University, playing a pivotal role in aligning academic goals with real-world applications
- Managed the annual educational calendar of events, collaborating with faculty, sponsors, and Program Directors to ensure strategic alignment, cohesion, and accuracy across all programs
- Oversaw financial and administrative tasks, including invoice processing, data input, and daily filing, ensuring efficiency and accuracy in operational processes
- Managed the day-to-day operations of the CMAS Lab, including visitor engagement, setup coordination, and inventory management to support a smooth learning and training environment
HR Specialist in Training & Development
Candu Energy, Inc.
01.2011 - 01.2014
- Entrusted to lead the Training & Development Department, overseeing key operational areas such as invoice processing, accrual management, purchase orders, and cost allocations, ensuring financial accuracy and compliance
- Collaborated with Senior Vice Presidents, Directors, and Department Managers to identify emerging training trends, ensure regulatory compliance, and manage certification expirations, playing a strategic role in shaping organizational development initiatives
- Coordinated end-to-end training operations, including career development programs, new manager training, training records management, and compliance audits for training policies, ensuring consistent organizational growth
- Authored and enforced training and development processes and procedures, driving adherence to best practices and fostering a culture of continuous learning
- Served as the Learning Management System (LMS) Administrator, troubleshooting system issues, managing user engagement, delivering hands-on training, and overseeing weekly data imports to maintain system efficiency
- Consulted with leadership on the development of eLearning modules, safety orientations, and Occupational Health and Safety training, ensuring that learning initiatives were aligned with business needs and regulatory standards
- Played an active role on the Site Safety & Health Committee, administering Radiation Protection and other essential safety training programs, contributing to a safer work environment
- Led the Social Committee as President, organizing multiple employee engagement events and managing the budget to enhance workplace culture and team cohesion
Training Specialist – Technical Training
Atomic Energy of Canada Limited
01.2009 - 01.2011
- Led the coordination of diverse training operations, including program management, procedure development, career development initiatives, and curriculum updates to align with organizational needs
- Spearheaded the merger of the Technical Training Group with the Organizational Development and Training Group, ensuring seamless knowledge transfer, data management, and operational continuity
- Served as Technical Team Lead, overseeing internal website maintenance, resolving HelpDesk tickets, ensuring data integrity, and managing the tracking of statistics and weekly/monthly data imports
Training Coordinator for the Medical Isotope Reactor (MMIR) Project
Atomic Energy of Canada Limited
01.2006 - 01.2009
- Developed and executed safety, mandatory, and procedural training programs, including authoring fiscal year plans and maintaining training calendars
- Administered personnel qualifications, training forms, and accountability statements, ensuring compliance with project goals
- Maintained training records and generated reports, providing management with key insights for decision-making
Assistant Manager
Kentucky Fried Chicken
01.2000 - 01.2005
- Led food and beverage sales operations, driving significant growth and revenue increases
- Recruited, hired, and managed a 25-member team, overseeing HR functions such as labor allocation, performance evaluations, and staff development
- Ensured exceptional customer service, fostering a loyal client base and repeat business
Human Resources Assistant
North Hamilton Community Health Centre
01.2005
- Successfully completed a 7-week experiential field placement, updating employee files, maintaining accurate job descriptions, researching training resources, and creating detailed spreadsheets to support HR operations
Education
Post-Graduate Human Resources Certificate -
Mohawk College
01.2005
Enterprise Business Management Diploma -
Mohawk College
01.2004
Skills
- LMS Expertise
- Project Management
- Process Improvement
- Change Management
- Technical Proficiency
- Curriculum Development
- Program Analysis
- Compliance & Risk Management
Affiliations
Human Resources Professionals Association, Member
Certification
Certified Human Resources Leader (CHRL), Human Resources Professionals Association, 2012
Personal Information
Title: CHRL
Timeline
Sr. HRIS Analyst
Stericycle, INC
10.2021 - Current
HRIS Analyst
Stericycle, INC
12.2019 - 10.2021
LMS Administrator
Stericycle, INC
04.2018 - 12.2019
Education Coordinator
Centre for Minimal Access Surgery, St. Joseph’s Healthcare
10.2016 - 04.2018
HR Specialist in Training & Development
Candu Energy, Inc.
01.2011 - 01.2014
Training Specialist – Technical Training
Atomic Energy of Canada Limited
01.2009 - 01.2011
Training Coordinator for the Medical Isotope Reactor (MMIR) Project
Atomic Energy of Canada Limited
01.2006 - 01.2009
Human Resources Assistant
North Hamilton Community Health Centre
01.2005
Assistant Manager
Kentucky Fried Chicken
01.2000 - 01.2005
Post-Graduate Human Resources Certificate -
Mohawk College
Enterprise Business Management Diploma -
Mohawk College
Similar Profiles
Monica WalkerMonica Walker
Major Account Manager at Stericycle, IncMajor Account Manager at Stericycle, Inc
Jim AndersonJim Anderson
Plant Associate at StericyclePlant Associate at Stericycle
Raymond ShoemakerRaymond Shoemaker
Inside Sales Representative at StericycleInside Sales Representative at Stericycle
Yash KaharYash Kahar
Supervisor at Triple O’sSupervisor at Triple O’s
Jamila AlievaJamila Alieva
Nail Tech at Cleaning AssistantNail Tech at Cleaning Assistant