Lisa Francis
Edmonton,Alberta
Summary
Personal Profile Focused and driven communicator experienced in client communications and customer service. Processes the ability to implement decisions and set effective priorities to achieve both immediate and longterm goals. Excellent leadership and proven ability to handle diverse range of responsibilities. Thrives in an environment that requires the ability to find creative solutions to problems
Overview
18
18
years of professional experience
Work History
Refuse Collector II/III
City of Edmonton
04.2023 - Current
- Record weight, time and location on daily truck and timesheets
- Manually load residential refuse/recycling into the vehicle on assigned routes
- Assist other collectors in completing their routes as well as any open routes as directed
- Adhere to safety an environmental regulations and work procedures
- Manually load a Rearload vehicle
- Perform pre-trip and post-trip inspections and follow regularly maintenance on collection vehicles
- Maintain a clean and sanitary collection vehicles
- Report bylaw infractions and vehicle defects to foremen.
Health Care Aide
Connecting Care (Brain Injury)
05.2020 - 01.2023
- Lift or push up to 100Lbs
- Stoop, Kneel, and Reach
- Provide one to one support and group support to adults with an Acquired Brain Injury with activities of daily living, personal care, and rehabilitation planning
- Participate in any required training
- Follow policies and procedures as required
- Support individuals to stay safe.
Correctional Peace Officer 1
Edmonton Remand Centre
03.2020 - 09.2020
- Care,custody and control of inmates
- Ensuring the safety of centre staff and the public
- Monitor inmate movement
- Conduct patrols and counts
- Manage inmate behavior
- Complete searches and complete administrative duties
- Including report writing and data entry.
Service Worker
Edmonton Remand Centre
01.2019 - 01.2020
- Transport lab specimen blood and blood products
- Patient charts
- Clean patient care equipments
- Distribute and replenish supplies throughout the unit.
Nursing Attendant
Royal Alexandra Hospital
01.2010 - 01.2020
- Observing residents
- Reporting any health issues to the supervising nurse
- Taking care of a resident’s personal hygiene, including bed bath, shaving, nail care etc
- Toileting residents
- Emptying catheter bags
- Monitoring vital signs including temperature, pulse, respiration and blood pressure
- Setting up of meal trays, and documenting food / fluid intake
- Feeding residents
- Turning bed ridden residents to prevent bedsores
- Making beds.
Incenter:Service Worker
Royal Alexandra Hospital: Hemodialysis
01.2017 - 01.2019
- Transport patients, Deliver specimens throughout the hospital
- Maintain clean and handles hospital equipment pertaining to the unit
- Setting up Risning,Stripping and the maintenance of he hemodialysis machines.
Health Care Aid
Rivercrest Nursing Home
01.2010 - 01.2012
- Assist clients with bathing, grooming and dressing, and other personal hygiene activities
- Feed clients and, when required, measure intake and output
- Assist with bed transfers, lifting, turning, walking
- Empty ostomy bags, and assist with toileting
- Ensure the safety of their clients, themselves and others
- Communicate with clients, and observe and report on client condition.
Assistant Coach
NAIT Women’s Basketball Program
01.2007 - 01.2009
- Training the team to better the technique and skills
- Traveling with the team to games/tournaments and practice
- Assisting head coach with the development of plays and strategies
- Assisting with fundraisers for the team
- Physically participating in drills and workouts with the team.
Pre-Boarding Screening Officer
Garda, (CASTA)
01.2006 - 01.2008
- Airport pre-boarding Security
- Screening passenger /bags with hand held metal detector
- Physical searches of customers/contents or luggage
- Maintaining order with passengers in security area
- Operating X-Ray machine – 6040I/7I
- Operating E.D.T Machine
- Assisting passengers with disabilities through security.
Education
No Degree - Cyber Security
CDI College
Calgary Alberta09.2024
CPR Level C Health Care Provider
Health Care Aid -
Norquest College
01.2012
Computer Network Administrator -
NAIT
01.2006
Academic Upgrading -
Concordia University College of Alberta
01.2004
Microcomputer Office Specialist -
Grant MacEwan College
01.2003
High School Diploma -
Eastglen High School
01.2002
Skills
- Strong organizational and interpersonal skills Excellent telephone etiquette, customer service, writing/typing skills Self-motivated, able to implement decision and set effective priorities to achieve both immediate and long term goals High motivation and strong communication skills; resourceful and committed; versatile and adaptable Proven ability to handle diverse range of responsibilities
Volunteer Experience
Canadian Cancer Society, Edmonton AB, Database Entry, 2003
References
References will be provided upon request.
Timeline
Refuse Collector II/III
City of Edmonton
04.2023 - Current
Health Care Aide
Connecting Care (Brain Injury)
05.2020 - 01.2023
Correctional Peace Officer 1
Edmonton Remand Centre
03.2020 - 09.2020
Service Worker
Edmonton Remand Centre
01.2019 - 01.2020
Incenter:Service Worker
Royal Alexandra Hospital: Hemodialysis
01.2017 - 01.2019
Nursing Attendant
Royal Alexandra Hospital
01.2010 - 01.2020
Health Care Aid
Rivercrest Nursing Home
01.2010 - 01.2012
Assistant Coach
NAIT Women’s Basketball Program
01.2007 - 01.2009
Pre-Boarding Screening Officer
Garda, (CASTA)
01.2006 - 01.2008
No Degree - Cyber Security
CDI College
CPR Level C Health Care Provider
Health Care Aid -
Norquest College
Computer Network Administrator -
NAIT
Academic Upgrading -
Concordia University College of Alberta
Microcomputer Office Specialist -
Grant MacEwan College
High School Diploma -
Eastglen High School
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