Lisa Fockler
Ontario
Summary
Dynamic Senior Human Resource Generalist with a proven track record at enhancing employee retention through strategic onboarding and performance management. Skilled in payroll administration and employee relations, I successfully streamlined HR processes, fostering a positive workplace culture and improving overall employee satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Human Resource Generalist
The Alpa Lumber Group
02.2023 - Current
- Created comprehensive job descriptions that accurately represented role expectations; helping attract qualified candidates during recruitment efforts.
- Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Implemented performance management systems to track employee progress and provide constructive feedback for improvement.
- Improved employee retention by developing and implementing effective onboarding and orientation programs.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
- Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered bi weekly payroll for plant employees using ADP , submitting ROEs using proper codes
- Health and Safety: Conduct monthly JH&S meetings, oversee and manage H&S training
- Temporary Foreign Worker(TFW LMIA process: Overseeing the LMIA process, ensuring compliance with employer obligations and facilitating onboarding
Human Resource Administrator
Cornerstone to Recovery
04.2023 - 12.2023
- Process bi weekly payroll
- Facilitate and follow up with directors to ensure completing of onboarding and off boarding documents
- Administer employee benefit plans
- Maintain employee records
- Maintain and track employee vacation, sick time, and professional development days
- Act as the main point of contact for all employees questions concerning but no limited to payroll, benefts, labour laws, LOA
- Assist directors in preparation of performance reviews, maintaining schedule for completing of three month and annual performance and wage reviews.
- Work with management to foster a healthy work environment and positve company culture including employee feedback, industry initiatives and exit interviews.
Senior Human Resource Coordinator
Dolmaya Holdings Company
10.2018 - 02.2023
- Provide support and assistance for HR management
- All financial keeping for various parts of the company including renal units, karate company and individual expenses
- Prepare, verify, and process biweekly payroll using Dayforce Ceridian Software
- Ensures timesheets are setup with proper cost codes aligned with the project budget
- Prepare new employee onboarding setup in payroll system
- Facilitate and conduct onboarding of new and returning staff members
- Respond to employee inquires in a timely and professional manner
- Collaborated with legal counsel on employment law issues, reducing potential liabilities for the organization.
- Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Created recruitment strategies to find best candidates for each opening.
- Led special training courses such as yearly sexual harassment seminars.
Assistant Store Manager
Indigo
02.2017 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided on the job training and onboarding for newly hired employees
- Lead seasonal hiring, which included full cycle recruitment of over 150 employees
- Oversaw the execution of scheduling for a variety of shifts needed
Education
No Degree - Payroll Compliance Practitioner
Seneca College of Applied Arts And Technology
North York, None12-2025
Post Graduate Certificate in Human Resources - Human Resources Management
Fleming College
Peterborough, None09-2025
Skills
- HR policies and procedures
- Employee relations management
- Exit interviews
- Internal communications
- Talent acquisition
- Payroll administration
- Succession planning
- Employee retention
- Diversity and inclusion
- Career development
- Compensation and benefits
- Morale improvements
- Strategic HR planning
- Employee onboarding
- Recruiting
Languages
English
Native or Bilingual
French
Elementary
Certification
- Standard First Aid CPR Level C + AED - St Johns Ambulance.
Timeline
Human Resource Administrator
Cornerstone to Recovery
04.2023 - 12.2023
Senior Human Resource Generalist
The Alpa Lumber Group
02.2023 - Current
Senior Human Resource Coordinator
Dolmaya Holdings Company
10.2018 - 02.2023
Assistant Store Manager
Indigo
02.2017 - 03.2022
No Degree - Payroll Compliance Practitioner
Seneca College of Applied Arts And Technology
Post Graduate Certificate in Human Resources - Human Resources Management
Fleming College
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