Lisa Ekhaise
Hamilton,ON
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced CPR, knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Overview
7
7
years of professional experience
Work History
Personal Support Worker, Medication Care Partner
Perinda
10.2021 - 10.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Delivered support to medical staff in completion of patient paperwork.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Trained new staff on filing, phone etiquette and other office duties.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitated communication between patients and various departments and staff.
- Followed document protocols to safeguard confidentiality of patient records.
Filed Placement Intake, Social Service Worker
Kakelyn
01.2020 - 06.2020
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Developed and implemented programs to engage and empower underserved populations.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Customer Service Voluntary
Willis Leger Services
07.2016 - 02.2017
- Writing, posting emails and organizing documents.
- Interact with customers to manage complaints,.
- Process orders, and provide information about new
development and services. - Writing, posting emails and organizing documents.
- Effective communication and accurately answered customer questions, suggested cogent solutions and
resolved issues to increase customer satisfaction
manage over over 50 customer cells per day. - Delivered exceptional customer service to every
customer by leveraging extensive knowledge of
products and services and creating welcoming
Education
Associate of Arts - Personal Support Worker
Mohawk College of Applied Arts And Technolog
Hamilton, ON03.2021
Associate of Arts - Social Service Worker
Mohawk College
Hamilton, ON01.2020
High School Diploma -
Hill Park Secondary School
Hamilton, ON09.2018
Skills
- Microsoft Word
- Critical Thinking
- Google Drive
- Calm Under Pressure
- Teamwork and Collaboration
- Flexible and Adaptable
- Interpersonal Communication
- Team Building
- Organization
Timeline
Personal Support Worker, Medication Care Partner
Perinda
10.2021 - 10.2023
Filed Placement Intake, Social Service Worker
Kakelyn
01.2020 - 06.2020
Customer Service Voluntary
Willis Leger Services
07.2016 - 02.2017
Associate of Arts - Personal Support Worker
Mohawk College of Applied Arts And Technolog
Associate of Arts - Social Service Worker
Mohawk College
High School Diploma -
Hill Park Secondary School
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD