LISA DIAMOND

Highly organized and efficient preconstruction professional experienced in handling customer inquiries, scheduling appointments, and maintaining records. Skilled in clear and positive communication, both verbal and written, with clients and team members. Excelled in helping clients find their dream homes without exceeding budget.

Strong communication and interpersonal skills; able to develop rapport with others with ease and respond to client concerns quickly with satisfied resolve, Proven networking strategies, Professional attitude and work ethic; flexible individual and able to recognize potential client needs, Presented floor plans to fit the client's needs, Prepared and explained agreements and schedules, Guided purchasers through the decor selection process from exterior to interior (brick, floor plan modifications, kitchen/bathroom cupboards, flooring, hardware, and plumbing fixtures), Accurately input selections into the database for site, trades and construction office, Updated database with dates as per Tarion Warranty, Pricing, deposits (bank drafts/certified cheques/post dated cheques), Conducted pre-drywall and pre-delivery inspections with purchasers, Created exterior boards for purchasers to choose from with sales team, Collaboratively selected hardware and faucets that would be offered to purchasers for the decor studio, Excellent knowledge of computer applications including Microsoft Office, Word/Excel, and various in-house systems, Responded to website inquiries via email and/or phone, Updated website with price list and models, Multi tasker; able to plan and prioritize tasks to increase effectiveness, Prepared detailed written contract agreements, decor selection sheets, upgrade quotes, presented Agreement of Purchase and Sale Contracts