Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lisa Crescini

Chico,CA

Summary

Newly Assistant Operations Manager with a back ground in Occupational and Workers Compensation for over 20 years. I have Assisted from the Front Office to the Back Office in Training and Supervision of Staff members. I work with Company's and their Employees to facilitate care and continued updates on work Status reporting and visits. Patient care has always been something I love and being able to share with my Staff and others is what I look forward to everyday. I have a variety of tasks I perform from Front Office registration, phones, referrals, mail, support staff members, monthly audits, to Back Office Medical Assisting, Ordering supplies, Training, Calibrations, Equipment updates and much more.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Operations Manager

Work Health Solutions
06.2023 - Current

Occupational and Work Comp Clinic.

Patient Care, Front Office, Registrations, Medical Assisting, Referrals, Coordinating care with other Medical Facilities, Supervision of Employees, Training in all aspects for front and back office, Ordering Supplies, Monthly Audits, Clinic and Company Support.

  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.

Team Leader

Concentra Medical And Urgent Care
01.2007 - 06.2023
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Workers Comp and Occupational Medicine
  • Held weekly team meetings to inform team members on company news and updates.
  • Performed same Duties as my Current Job.

Education

No Degree - Surgical Tech/Medical Assistant

Career West Academy
Chico, CA
05.1995

Skills

  • Process Improvement
  • Operations Management
  • Operational Efficiency
  • Employee Supervision
  • Scheduling and Coordination
  • Staff Training and Development
  • Logistics Coordination
  • Decision-Making
  • Customer Relations
  • Inventory Control
  • Back Office Support
  • Medical Assisting

Accomplishments

Worked my way up from Medical Assistant to Operations Mgr Asst.


Certified Trainer for Drug Screens and Breath Alcohol


Certified Trainer Audio and Pulmonary Functions.


Supervison of my own clinic in Chico.



Certification

Audio

Pulmonary Function

Drug Screen

Breath Alcohol

CPR

Medical Asst

Surgical Tech

Timeline

Assistant Operations Manager

Work Health Solutions
06.2023 - Current

Team Leader

Concentra Medical And Urgent Care
01.2007 - 06.2023

No Degree - Surgical Tech/Medical Assistant

Career West Academy

Audio

Pulmonary Function

Drug Screen

Breath Alcohol

CPR

Medical Asst

Surgical Tech

Lisa Crescini