Lisa Chapman
Victoria,BC
Summary
Dynamic Office Administrator with a proven track record at Colwood Church, and MCFD excelling in data entry and customer service. Recognized for enhancing office efficiency through effective scheduling and communication. A dedicated team player, adept at managing sensitive information while fostering a positive work environment and ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Office Assistant
Government Of BC - Ministry of Children and Family
06.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Office Administrator
Colwood Church
05.2018 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
Education
No Degree - One Year Missions Awareness Program
Summit Pacific College
Abbotsford04-1996
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Mail handling
- File maintenance
- Professional and mature
- Clerical support
- Document management
- Mail sorting and distribution
- Valid Driver's license
- Mail distribution
- Mail management
- Scheduling meetings
- Customer relationship management (CRM)
- Digital file management
- Database management
Timeline
Office Assistant
Government Of BC - Ministry of Children and Family
06.2024 - Current
Office Administrator
Colwood Church
05.2018 - 06.2024
No Degree - One Year Missions Awareness Program
Summit Pacific College
Similar Profiles
Patrizia WagenhuberPatrizia Wagenhuber
Employment Assistance Worker at Government of BC / Ministry of Social Development & Poverty ReductionEmployment Assistance Worker at Government of BC / Ministry of Social Development & Poverty Reduction
Brenna KurykBrenna Kuryk
Administrative Assistant - Support for Permanency, Administrative Support 4 at Government of Alberta Children and Family ServicesAdministrative Assistant - Support for Permanency, Administrative Support 4 at Government of Alberta Children and Family Services
Raylene BryceRaylene Bryce
Child Protection Team Leader at Ministry of Children and Family Development, MCFDChild Protection Team Leader at Ministry of Children and Family Development, MCFD