Lisa Chapman
Victoria,BC
Summary
Dynamic Office Administrator with a proven track record at Colwood Church, and MCFD excelling in data entry and customer service. Recognized for enhancing office efficiency through effective scheduling and communication. A dedicated team player, adept at managing sensitive information while fostering a positive work environment and ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Office Assistant
Government Of BC - Ministry of Children and Family
06.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Office Administrator
Colwood Church
05.2018 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
Education
No Degree - One Year Missions Awareness Program
Summit Pacific College
Abbotsford04-1996
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Mail handling
- File maintenance
- Professional and mature
- Clerical support
- Document management
- Mail sorting and distribution
- Valid Driver's license
- Mail distribution
- Mail management
- Scheduling meetings
- Customer relationship management (CRM)
- Digital file management
- Database management
Timeline
Office Assistant
Government Of BC - Ministry of Children and Family
06.2024 - Current
Office Administrator
Colwood Church
05.2018 - 06.2024
No Degree - One Year Missions Awareness Program
Summit Pacific College
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