Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lisa Chambers

Chestermere

Summary

Friendly and motivated professional with over 5 years of experience in customer service, sales support, and administrative roles. Known for creating positive experiences, solving problems efficiently, and adapting quickly in dynamic environments. Skilled in communication, team collaboration, multitasking, and regulatory compliance. Committed to bringing energy, reliability, and professionalism to every role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Keyholder

SNDL
02.2024 - 05.2025
  • - Delivered expert guidance to customers, helping them make informed product choices.
  • - Supported store operations including opening/closing procedures, cash handling, and team support.
  • - Ensured compliance with provincial cannabis regulations while maintaining high service standards.

Customer Service & Admin Support

Suzy's Freight
12.2021 - 02.2024
  • - Managed daily communication with clients via phone and email, resolving inquiries promptly.
  • - Provided administrative support for shipping/logistics teams, maintaining accurate records.
  • - Handled scheduling, document tracking, and helped improve overall workflow efficiency.

Sales Associate

Island Beat
01.2019 - 01.2021
  • - Assisted customers with product selection, upselling, and processing transactions.
  • - Maintained store presentation, managed inventory restocking, and handled POS systems.
  • - Contributed to achieving sales targets and enhancing customer satisfaction with personalized service.

Education

High School Diploma -

Nelson Mandela
Calgary, AB
06.2018

Skills

  • - Customer Experience & Conflict Resolution
  • - Retail Sales & Product Knowledge
  • - Verbal & Written Communication
  • - POS Systems & Inventory Handling
  • - Scheduling & Multitasking
  • - Regulatory Compliance (AGLC Certified)
  • - Attention to Detail & Time Management

Certification

  • - AGLC - ProServe
  • - AGLC - SellSafe / GCW

References

Available upon request.

Timeline

Retail Keyholder

SNDL
02.2024 - 05.2025

Customer Service & Admin Support

Suzy's Freight
12.2021 - 02.2024

Sales Associate

Island Beat
01.2019 - 01.2021

High School Diploma -

Nelson Mandela
Lisa Chambers