Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Carter

Los Angeles

Summary

A dedicated and results-oriented supervising children’s social worker with 9 years of experience and a proven track record ERDD, foster care, effective black parenting, family reunification, or therapeutic interventions. Demonstrated ability to lead and mentor less experienced social workers, resulting in [quantifiable achievement, e.g., a 20% decrease in onboarding time or improved team efficiency]. Possessing in-depth expertise in navigating multi-agency collaboration and developing innovative programs that address the complex needs of vulnerable children. Committed to leveraging strong leadership and strategic problem-solving skills to enhance service delivery and champion best practices in child welfare.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervising Children Social Worker

La County Department Of Children And Family Services
09.2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
  • Streamlined case management processes, enabling more efficient client progress tracking and support.

Children’s Social Worker

La County Department Of Children And Family Services
07.2016 - 09.2023
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of child welfare.
  • Conducted investigations into allegations of abuse or neglect while maintaining a sensitive approach towards all parties involved.
  • Evaluated the effectiveness of interventions regularly, adjusting strategies as needed to achieve desired outcomes.
  • Developed individualized service plans tailored to each child''s specific needs, promoting growth and development.
  • Collaborated with multidisciplinary teams to ensure optimal care and support for children and families.
  • Built strong relationships with community partners to expand available resources for families in need.
  • Cultivated a trusting and supportive environment for children and families by actively listening to their concerns and addressing them promptly.
  • Maintained accurate case records, adhering to strict confidentiality guidelines and agency policies.
  • Enhanced children''s well-being by conducting thorough assessments and developing comprehensive case plans.
  • Assisted colleagues with complex cases by providing consultation, guidance, and support as needed.
  • Coordinated placement of children in foster homes or alternative living arrangements when necessary for safety reasons.
  • Contributed to the continuous improvement of agency services through participation in program evaluations, workgroups, and committees.
  • Safeguarded children''s welfare through regular home visits and monitoring of safety plans.
  • Improved family dynamics by providing counseling, resources, and referrals to appropriate services.
  • Facilitated successful reunifications by supporting parents in overcoming challenges and strengthening parenting skills.
  • Utilized evidence-based practices within interventions to increase the likelihood of positive outcomes for children served.
  • Managed caseload effectively by prioritizing tasks based on urgency levels and closely monitoring progress towards goals set forth in case plans.
  • Delivered training sessions on child welfare topics to foster parents, increasing their knowledge and competency in caring for children.
  • Advocated for children in court proceedings, ensuring their best interests were represented.
  • Advised school staff on issues related to child welfare, fostering collaboration between schools and social work agencies.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Facilitated family meetings to ensure communication and collaboration between family members.

Supervisor

Allied Barton Security Services
02.2007 - 03.2011
  • Supervised a staff of twelve employees.
  • Delegated responsibilities and provided new opportunities for new employees.
  • Responsible for inventory and seniority responsibilities.

Customer Service Representative

Universal Protection Service
06.2005 - 02.2007
  • Performed administrative duties, such as answered and transferred calls, and greeted customers.
  • Handled difficult situations.
  • Created a teamwork environment among co-workers.

Education

Master of Science - Counseling Psychology

Argosy University
Orange, CA
10.2015

Bachelor of Science Degree - Criminal Justice

Westwood College
Los Angeles, CA
10.2008

Skills

  • Typing speed of 50 wpm
  • Microsoft Office proficiency
  • Strong work ethic
  • Management experience

Certification

Certified as a effective black parenting facilitator

Certified as a domestic violence, instructor

Certified as a core practice model development coach

Specializing in erasing, racial, disparity, and disproportionality.

Specializing in faith based initiatives in child welfare

Timeline

Supervising Children Social Worker

La County Department Of Children And Family Services
09.2023 - Current

Children’s Social Worker

La County Department Of Children And Family Services
07.2016 - 09.2023

Supervisor

Allied Barton Security Services
02.2007 - 03.2011

Customer Service Representative

Universal Protection Service
06.2005 - 02.2007

Master of Science - Counseling Psychology

Argosy University

Bachelor of Science Degree - Criminal Justice

Westwood College
Lisa Carter