Organized and dependable candidate with a strong work ethic, successful at managing multiple priorities with a positive attitude. Years of experience working in a high-stress environment amongst a diverse and vulnerable population. Expertise in motivating positive change.
Overview
31
31
years of professional experience
Work History
Probation and Parole Officer (PPO 2)
Ministry Of The Solicitor General
10.2001 - Current
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Reported violations of probation and parole conditions to appropriate authorities and maintained record of case activity.
Developed case reports detailing inmate history and likelihood of committing another crime.
Arranged substance abuse rehabilitation for offenders.
Provided court testimony to support court decisions.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Conducted pre-sentence investigations by doing in-depth research, interviews and making recommendations for sentencing and for the Ontario Parole Board.
Develop comprehensive case management plans.
Assessment and screening/review of criminogenic risk factors linked to policy expectations to establish the appropriate level of supervision to meet the needs of offenders
Managed time efficiently in order to complete all tasks within deadlines.
Established a solid background and reputation for working with Justice Sector stakeholders including the Crown, Police, community agencies and the Judiciary. Prepared memos and documents to be shared with the same stakeholders and senior management.
Extensive daily networking
Facilitation of offender core programming.
Peer mentorship and coaching
Leading and scheduling meetings both internally and externally
Attending Court on daily basis (Chambers-Family/Civil, Bail Applications, Bar Admissions, Special Applications, Maintenance Enforcement, Confirmation Hearings, Dependent Adult, viva-voce applications), management of staff in regards to Court dockets
Swearing in witnesses
Processing documents, signing authority for court orders, concise record keeping, exhibit control, filing, maintaining and organizing court files, search requests, review and approval of bill of costs, judgments, answering all inquiries
Training employees, appraisal performance reports
Commissioner of Oaths
Recording statistics
Correctional Officer
Alberta Justice Correctional Services
09.1998 - 05.1999
Care, custody and control of offenders within the institution
Maintain security through foot patrols, staffing posts, counting/escorting offenders, searches
Observe and assist offenders through direct interaction
Participate in visiting/visitor functions
Emergency response
Systems Operator
Kingston Regional Computer Centre
09.1996 - 04.1998
Processing of Ontario driver’s license and health cards
High security position
Extreme attention to detail maintains quality assurance of product
Data collection using database software and OS/2 disk operating system
Customer Service Specialist
Rockport Boat Lines
05.1995 - 09.1996
Direct all incoming calls to appropriate individuals/departments, reception
Reservations using Business Vision
Customer service in tourism commodities and retail
Record management and invoicing
Organizing trips for international travel groups, collecting money (ticketing and sales)
Cashier and clerical duties
Service provided in food and beverage
Customs Inspection Officer
Canada Customs And Excise
05.1993 - 09.1995
Inspection duties involving persons and vehicles entering Canada
Customs policy enforcement
Responsible for training new employees
Marine division - Report-ins (Individuals, Vessels, and Aircraft)
Cashier and office work
Education
Bachelor of Arts - Double Concentration in Criminology And Sociology
University of Ottawa
Ottawa, ON
05.1995
Skills
Self-motivated, Enthusiastic, Driven, Insightful, and Adaptable
Able to work diligently individually or as part of a team, peer support to foster an inclusive and non-biased workplace
Engaging a culturally and ethnically diverse group of clients and peers while establishing positive and functional working relationships
Managing resistance to change and providing guidance, support, feedback and mentoring in a multicultural and inclusive work environment
Leadership
Meeting deadlines
Prioritizing and scheduling activities (time management)
Providing guidance, support, feedback and mentoring
Strong interpersonal skills (conflict resolution, active listening, negotiation, defuse conflict, collaboration, excellent oral and written communication, empathy decision making)
Strategic Advisor/Veterinary Technician at Ministry Of The Solicitor GeneralStrategic Advisor/Veterinary Technician at Ministry Of The Solicitor General